Manager D2C Commercial Performance – EMEA (remote)

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Munich, Bayern, DEU
In-Office or Remote
Senior level
Healthtech
The Role
Own and optimise EMEA D2C revenue growth by defining market-level trading, merchandising, pricing, promotional and channel plans. Drive traffic, conversion, AOV, repeat purchase and LTV improvements; run tests, dashboards, forecasting, and cross-functional initiatives to launch markets and deliver measurable commercial outcomes.
Summary Generated by Built In

Description/ Reporting Structure:

We are seeking a commercially driven D2C Ecommerce Revenue Growth Manager – EMEA to accelerate profitable online growth across our regional directtoconsumer business. 

This role is critical to scaling revenue, and customer lifetime value across EMEA. You will own and optimise the core commercial levers of the D2C business, including trading go-to-market plans, go-to-channel strategies, merchandising, promotional strategy and market-level performance, ensuring alignment with wider business growth objectives. 

The ideal candidate combines strong commercial acumen, handson D2C ecommerce expertise, analytical rigour, and the ability to influence crossfunctional teams in a matrix.

Let's start with our benefits:

  • Attractive remuneration and a permanent employment contract in a crisis-proof environment

  • 30 days of vacation plus December 24 and 31, giving you plenty of time for relaxation and personal interests

  • Two additional days of volunteer leave for your voluntary work

  • The opportunity to participate in the stock purchase program and benefit from the company's growth opportunities

  • A company pension plan with a base subsidy of EUR 55 to provide for your financial future

  • A flexible benefits program from which you can individually select your personal benefits. You can choose from a childcare subsidy, sports activities, restaurant vouchers, and job bike leasing

  • Mental health support from TELUS Health, which offers you and your family support in various areas of life

  • Extensive training and development opportunities, including access to LinkedIn Learning, to continuously expand your skills Regular events to strengthen team spirit and make new contacts

Key Responsibilities 

  • Own the D2C revenue growth plan for EMEA, translating business targets into marketlevel trading actions and measurable performance outcomes

  • Support in define and execute market-specific go-to-market and go-to-channel approaches, ensuring commercial plans are tailored to local opportunities, customer needs, and channel priorities across EMEA

  • Drive commercial performance across key levers including traffic, conversion rate, average order value, repeat purchase, and customer lifetime value

  • Lead regional trading, promotional, pricing, and merchandising plans to maximise sales, margin, and customer relevance across markets

  • Partner with CRM and marketing teams to improve acquisition, retention, lifecycle programmes, and customer engagement through email, loyalty, and personalised journeys

  • Identify conversion opportunities across the onsite journey, including landing pages, product pages, checkout flow, bundling, upsell, and crosssell initiatives

  • Build and monitor performance dashboards, analyse customer and trading data, and turn insights into clear growth actions and prioritised recommendations

  • Collaborate closely with Marketing, Product, IT, Operations, Finance, Legal, Compliance, and local market teams to execute growth initiatives effectively

  • Support new market launches, platform enhancements, and commercial tests to ensure each initiative delivers measurable revenue impact

  • Own weekly and monthly performance reviews, forecasting, and reporting of risks, opportunities, and actions to stakeholders

  • Contribute to the evolution of EMEA D2C best practices, growth playbooks, and scalable processes in line with the global D2C strategy

Qualifications 

  • Bachelor’s or Master’s degree in Business, Marketing, Digital, Ecommerce, or a related field
  • 5+ years’ experience in ecommerce, digital commerce, or D2C environments, with proven ownership of commercial performance or revenue growth initiatives
  • Proven experience driving online sales growth across multiple markets through trading, conversion optimisation, CRM, merchandising, or lifecycle marketing initiatives
  • Strong understanding of D2C growth mechanics, including acquisition, conversion, retention, pricing, promotions, onsite experience, and customer analytics
  • Demonstrated skills in developing and executing go-to-market and go-to-channel strategies that translate commercial priorities into actionable market and channel plans
  • Advanced analytical skills with the ability to interpret performance data, identify opportunities, and translate insights into commercial actions
  • Demonstrated ability to work effectively in matrix organisations with multiple senior stakeholders. Fluent in English; additional languages are a strong plus
  • Business fluent German and English skills

 

Preferred Skills 

  • Strong commercial mindset with experience balancing growth and profitability

  • Handson experience with analytics tools, performance dashboards, and A/B testing methodologies

  • Excellent stakeholder management and communication skills across regional and global teams

  • Strong understanding of CRM, lifecycle marketing, segmentation, and retention strategies

  • Highly organised, datadriven, and comfortable operating in fastpaced, evolving environments

  • Proactive, results-driven self-starter with a strong go-getter mindset and the ability to drive outcomes in complex matrix environments

Skills Required

  • Bachelor's or Master's degree in Business, Marketing, Digital, E‑commerce, or related field
  • 5+ years' experience in e‑commerce, digital commerce, or D2C environments with ownership of commercial performance or revenue growth initiatives
  • Proven experience driving online sales growth across multiple markets via trading, conversion optimisation, CRM, merchandising, or lifecycle marketing
  • Strong understanding of D2C growth mechanics: acquisition, conversion, retention, pricing, promotions, onsite experience, and customer analytics
  • Experience developing and executing go-to-market and go-to-channel strategies across markets
  • Advanced analytical skills; ability to interpret performance data and translate insights into commercial actions
  • Ability to work effectively in matrix organisations and influence senior stakeholders
  • Business fluent German and English skills
  • Strong commercial mindset balancing growth and profitability
  • Hands-on experience with analytics tools, performance dashboards, and A/B testing methodologies
  • Strong understanding of CRM, lifecycle marketing, segmentation, and retention strategies
  • Excellent stakeholder management and communication skills across regional and global teams
  • Highly organised, data-driven, comfortable operating in fast-paced environments
  • Proactive, results-driven self-starter able to drive outcomes in complex matrix environments

ResMed Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ResMed and has not been reviewed or approved by ResMed.

  • Strong & Reliable Incentives Bonuses are considered a meaningful component of total compensation and are paid regularly. Annual payouts and performance incentives are frequently highlighted alongside base pay.
  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, and vision plans that are viewed favorably. Wellbeing resources and flexibility around care reinforce the overall strength of the offering.
  • Equity Value & Accessibility An employee stock purchase plan is broadly available and regarded as a valuable ownership benefit. Equity elements are positioned as accessible parts of total rewards across many roles.

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The Company
HQ: San Diego, CA
5,300 Employees
Year Founded: 1989

What We Do

ResMed provides medical equipment for treating, diagnosing, and managing sleep-disordered breathing and other respiratory disorders.

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