Manager, CyberSecurity and Risk Management

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At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

Key Responsibilities

• Execute the IAM/IGA vision: Execute the Identity and Access Management (IAM) program roadmap that aligns with business objectives and risk tolerance

• Manage the team: Manage an outsourced team of identity specialists, engineers, and support fostering a culture of continuous improvement

• Focus on continuous improvement, automation, and standardization of IAM processes

• Vendor Management: Manage the on and offboarding of managed service provider personnel and oversee operations procedures

• Vendor Orchestration: Oversee and prioritize service delivery for four Managed Service and five Identity Product Vendors (OKTA, HYPR, Delinea, Saviynt, Entrust) and a host of cross-functional teams in infrastructure and business areas

• Reporting and Communication: Create and present reports and dashboards for senior management and other stakeholders on vendor performance, spending metrics, and compliance posture

• Operational and Technical Oversight: Coordinate with Identity Engineering and Operations teams to understand vendor tasks and ensure third-party capabilities are aligned with internal initiatives

• Oversee delivery of projects and initiatives related to IAM systems upgrades, integrations, and automation

• Monitor and enforce policies and standards: Enforce policies and standards related to IAM, ensuring they meet both internal requirements and external regulations.

• Oversee access review operations: Lead and automate periodic access reviews and certification campaigns to validate that users still have appropriate permissions, reducing the risk of "privilege creep"

• Ensure compliance: Collaborate with audit and compliance teams to ensure adherence to relevant regulations and standards, such as GDPR, SOX, and NIST

Requirement

• Min. 5 years of experience in cybersecurity, with significant time dedicated to IAM and identity governance (IGA)

• Certified in CISSP/ CIAM/ CISM/ CRISC is highly preferred

• Hands-on experience with major IAM /IGA platforms (e.g., Saviynt, Okta, Azure AD), on-premise and private/public cloud IaaS, PaaS platforms (e.g., Entra, Google Cloud)

• Strong knowledge of security concepts, risk management, architecture, and regulatory frameworks (e.g., NIST, ISO 27001)

• Excellent analytical and problem-solving abilities to troubleshoot and resolve complex issues and assess vendor performance, manage risks, and make data-driven decisions

• Demonstrate ability to build consensus with a variety of key stakeholders, including business and technology leaders, to influence successful outcomes

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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