Pango Group helps customers monitor, manage, and protect against the risks associated with their identities and personal information in a digital world. Backed by WndrCo, Warburg Pincus and General Catalyst, Pango Group is dedicated to creating the world’s most comprehensive portfolio of industry-leading cybersecurity solutions. Our vision is to become THE go-to resource for every cyber protection need individuals may face - today and in the future.
Join us for the ride!
About the Role:
We are seeking a detail-oriented and dynamic Manager to support our Cyber/Breach Solutions team. This role is perfect for a seasoned professional with strong operational and program management skills who is ready to take on a challenging, fast-paced environment. The Program Manager will assist in driving operations, managing projects, and ensuring the successful delivery of our breach and cybersecurity solutions. This role offers growth potential, with opportunities to advance into a more senior position within the organization.
Key Responsibilities:
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Operational Management: Assist in managing day-to-day operations of the Cyber/Breach Solutions team, ensuring smooth workflow and operational efficiency.
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Project Coordination: Support the execution of assigned programs by coordinating with breach partners on contracting, setup, onboarding, training, invoicing, and solution adoption processes.
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Client Interaction: Ensure high levels of client satisfaction through timely and effective execution of solutions, addressing any issues or concerns that arise. Drive client satisfaction by delivering flawless execution
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Process Improvement: Identify and implement improvements to enhance and streamline internal operations, contributing to overall efficiency and scalability.
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Contract Management: Support the execution of contracts and pricing for assigned programs, ensuring compliance and profitability.
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Reporting and Analysis: Prepare reports on program performance, operational metrics, and client feedback to inform strategic decisions and improvements.
What you bring to the table:
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Education: Bachelor’s degree in Business Administration, Cybersecurity, or a related field. Relevant certifications (e.g., PMP, CISSP) are a plus.
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Experience: 5+ years of program management, project management, or operations experience, with a preference for experience in the Cyber and/or Data Breach industry.
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Skills:
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Proven ability to manage multiple projects and priorities in a fast-paced environment.
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Strong organizational and problem-solving skills, with attention to detail.
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Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.
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Experience with revenue tracking, contract management, and process improvement.
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Ability to adapt to evolving responsibilities and contribute to strategic initiatives.
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What We Offer:
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Career Development: Opportunities for professional growth and advancement within the organization.
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Competitive Salary: Competitive compensation package based on experience.
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Benefits: Comprehensive benefits including health insurance, retirement plans, and paid time off.
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Work Culture: A collaborative and innovative work environment that values creativity and initiative.
Pango Group is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more!
Pay range for this position is $84,000 - $120,000 but may vary depending on job-related knowledge, skills, experience and location.
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As part of Pango Group, you will:
Solve real customer problems. Pango Group’s point solutions allow consumers to address their immediate cyber protection needs. Our mandate is to continuously anticipate our customers’ evolving digital security needs to create best-in-class solutions aimed at keeping them safe.
See your impact. We are a scrappy, nimble organization where individual contributions are needed and valued. You will see your impact every day.
Accelerate your career. As we expand, you will have the opportunity to learn new technologies, products, and markets in a fast-paced, growth-oriented environment.
Most importantly, you’ll get to work with other talented people at a company where people matter. If you want to put your fingerprint on an organization and leapfrog your growth, this is the place for you.
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination or harassment based on “protected categories,” Pango Group is committed to being an inclusive community where all feel welcome. Whether blatant or hidden, barriers to success have no place at Pango Group.
Important privacy information for United States based job applicants can be found here.
What We Do
Pango Group is building the world’s leading portfolio of consumer cybersecurity solutions. We empower customers to address their most urgent cybersecurity needs and ensure their continued protection through the acquisition and growth of best-in-class brands. Trusted by millions, Pango Group has been providing identity protection and security services, including Hotspot Shield, Identity Defense, Intrusta, Betternet, Roboshield, VPN360 and UltraVPN, for nearly 20 years. The Pango group is an Aura company.
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