Manager Customer Development - Kroger & Harris Teeter - Cincinnati, OH

Posted 19 Days Ago
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Springdale, AR, USA
In-Office
Senior level
Food • Manufacturing
The Role
Manages customer development for Kroger and Harris Teeter, selling frozen poultry products, growing market share, and maintaining key account relationships. Leads forecasting, demand planning, promotional performance analysis, pricing support, and data-driven business recommendations. Partners with brokers and internal teams across marketing, insights, revenue management, supply chain, and retail execution to achieve sales and profitability goals.
Summary Generated by Built In

Job Details:

Summary


The selected candidate must be located in Cincinnati, OH and be local to Kroger.

 

This position is responsible for selling Frozen Prepared Poultry and Frozen Raw Poultry products to Kroger and Harris Teeter, with a focus on growing market share and maintaining strong relationships within these established accounts. The role partners closely with key stakeholders across the frozen grocery network to deliver volume and profitability goals while upholding Tyson’s high standards for product quality and customer service.


This position is highly focused on analytics and execution, including forecasting and demand planning, evaluating promotional performance, and translating data into actionable strategies. The role also manages day-to-day customer interactions and contributes to overall account performance.


Key Responsibilities
  • Support product pricing and promotional programs aligned with customer strategy, market conditions, and profitability targets
  • Lead forecasting and demand planning efforts
  • Track performance against key metrics and business goals
  • Provide data-driven recommendations to improve business results
  • Support broker management by partnering with Empire and Acosta to ensure strong retail execution, clear communication of priorities, and alignment on performance expectations
  • Collaborate with internal teams including Marketing, Insights, Revenue Management, Supply Chain, and Retail Execution to achieve AOP sales and profitability goals

Requirements

Education

  • Bachelor’s degree required; broad knowledge in a general professional or technical field normally acquired through four years of college.

 

Experience

  • 5+ years of professional experience required.
  • Experience working with Kroger required
  • 1–3 years of sales or customer-facing experience preferred.

Computer Skills

  • Basic computer skills required.

Communication Skills

  • Excellent verbal and written communication skills required.

Special Skills

  • Strong analytical skillset required, including forecasting, data analysis, and performance tracking
  • Project management and strategic planning experience preferred

 

Travel

  • Approximately 6-8 trips per year
All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Relocation Assistance Eligible:

Yes

Work Shift:

1ST SHIFT (United States of America)

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.


The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.


Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.


We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.


If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here.


Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.

Skills Required

  • Bachelor's degree
  • 5+ years of professional experience
  • Experience working with Kroger
  • Location in Cincinnati, Ohio and local to Kroger
  • Basic computer skills
  • Excellent verbal and written communication skills
  • Strong analytical skills, including forecasting, data analysis, and performance tracking
  • 1-3 years of sales or customer-facing experience
  • Project management and strategic planning experience
  • Willingness and ability to perform physical job requirements with or without reasonable accommodation

Tyson Foods Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tyson Foods and has not been reviewed or approved by Tyson Foods.

  • Healthcare Strength — Medical, dental, and vision coverage start on day one and are complemented by telehealth, wellbeing programs, and added mental‑health support. Vision and basic dental are available at no additional cost, and preventive care is emphasized.
  • Parental & Family Support — Paid parental leave has been expanded for birth and adoptive parents, signaling stronger family support. Select locations have piloted childcare solutions to better support shift workers.
  • Retirement Support — A 401(k) plan with company matching after a year and an employee stock purchase plan are available to build long‑term financial security. Company‑paid life and disability coverage further bolster the protection package.

Tyson Foods Insights

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The Company
HQ: Springdale, AR
24,043 Employees
Year Founded: 1935

What We Do

World's largest processor and marketer of protein food products. We think differently and we act boldly. At Tyson Foods, we're not only ready for tomorrow, we’re leading the way. We are a company of people engaged in the production of food, seeking to pursue truth and integrity, and committed to creating value for our shareholders, our customers, our team members, and our communities. We built our name on providing generations of families with wholesome, great-tasting chicken. But today’s Tyson Foods is so much more. As values and behaviors around food have changed, so have we. Today, we’re innovators uniquely positioned to reshape what it means to feed our world. Today, we not only have the fastest growing portfolio of protein-centric brands, we offer greater transparency into everything we do.

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