Job Description:
Role Title: Manager ,Cross Platform Strategy Analytics (Level 09)
Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities for all to take up leadership roles
Organizational Overview:
Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives.
Role Summary/Purpose:
Manager , Cross Platform Strategy Analytics (individual contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives. The role requires the candidate to provide measurement, diagnostics and insights across all Synchrony products .The candidate must establish understanding of business requirements , ask right questions , has ‘Go Getter Attitude’, work with data to generate actionable insights thus enabling Synchrony’s growth and profitability. This position is remote, where you have the option to work from home.
Key Responsibilities:
Work with team on variety of problems by leveraging experience in Data and Analytical Tools
Able to assist on Cross platform initiatives and helps build scalable solutions across platforms
Partner on strategic ideas and POCs targeting revenue growth & larger business adoption
Adherence to timely delivery, accuracy and documentation in line with Audit Procedures
Mentor/ Guide team members on tools and processes
Required Skills/Knowledge:
Minimum 2+ years of hands-on Experience in SQL or SAS or Tableau or Open-Source Tools with ability to independently build queries for data extraction & aggregation
Comprehend key concepts & processes in Retail Finance on Drivers of Revenue and profitability , translate them into quantitative attributes/metrics.
Good verbal and written communication skills to clearly express ideas, ask questions, and document work.
Problem-solving mindset with curiosity to explore data and uncover insights.
Ability to Define Methodology, present insights to larger teams.
Desired Skills/Knowledge:
2+ years of analytics/data science experience in Financial Services Industry
Experience in working with Python and R
Eligibility Criteria:
BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 2+ years of hands-on Retail Card Marketing Analytics experience (Distance learning not valid) or in lieu of a degree with 4+ years of experience
For Internal Applicants:
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday.
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, PIP)
L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
L4+ Employees can apply
Grade/Level: 09
Job Family Group:
Data AnalyticsTop Skills
What We Do
At Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home.
Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank.
So, how can we change what’s possible for you?
