Manager, Cross Dock Operations

Preferred Qualifications

• Bachelor’s degree in business administration, supply chain, or a related field.
• 6+ years of experience in transportation, specifically in distribution or manufacturing.
• Working knowledge of freight audit processes, driver safety programs, and governmental regulations, including HazMat, Customs, NAFTA, OSHA, and DOT.

Job Summary

Lead and provide oversight for dedicated delivery operations of assigned cross dock locations, including associate engagement, route management, DOT and Hazardous Material compliance and Fleet Maintenance.

Major Tasks, Responsibilities, and Key Accountabilities

• Leads a team of supervisors across regional cross dock locations, driving performance, associate engagement, and labor planning.
• Oversees linehaul performance and quality at assigned cross docks while partnering with upstream fulfillment centers.
• Delivers on customer requirements with minimal service disruption.
• Manages transportation service levels as the liaison between locations and carriers, ensuring compliance with approved carrier usage.
• Evaluates cross dock productivity, service, compliance, and route optimization in partnership with cross-functional teams.
• Collaborates with onsite supervisors to resolve delivery issues and escalates recurring trends to regional leadership..
• Conducts transportation audits to ensure delivery efficiency and regulatory compliance.
   

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers:

Pay Range

HDS provides the following benefits to all permanent full-time associates:

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance

CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.