Manager of CRM Business Administration (x|f|m) - Hybrid

Sorry, this job was removed at 10:05 a.m. (UTC) on Monday, Mar 23, 2026
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Göttingen, Niedersachsen, DEU
In-Office
Biotech
The Role
We are currently seeking a Manager of CRM Business Administration (x|f|m) within our CRM & Digital Transformation team in BPS division based in Göttingen (Sartorius Stedim Biotech GmbH). In this role you will oversee the global administration of the local CRM system, ensuring its effective use and continuous development across all areas within the Sales and Service Organization. This role requires a strategic leader who can manage an international team of SFDC administrators, collaborate with internal and external stakeholders, and drive CRM system improvements to support business objectives.
The team consists of six professionals, who are looking forward to shaping the future of our SFDC environment with you. This position is available for full-time. It is a hybrid role requiring some days on site at our headquarters in Göttingen with the opportunity to work some days remotely.

Grow with usYour Responsibilities

  • Lead and develop a team of Salesforce administrators, fostering collaboration and high performance

  • Oversee the administration, optimization, and continuous improvement of the CRM system across Sales and Service

  • Provide support and training to end-users, ensuring effective use of CRM functionalities

  • Manage system issues, enhancement requests, and coordinate with IT to implement improvements

  • Collaborate with stakeholders to align CRM processes with business needs

  • Monitor and report on CRM data quality and KPIs to support decision-making

  • Participate in projects related to business process mapping, system improvements, and digital transformation initiatives

  • Partner with leadership to develop and implement CRM strategies that enhance customer engagement

 What will convince us

  • You have a degree in the field of business administration or related field with extensive global experience or similar

  • You have several years of sales experience, combined with strong leadership skills and experience in managing international teams

  • Excellent communication and interpersonal skills for effective stakeholder management

  • Fluent English is a must, additional languages are an advantage

  • Proficiency in CRM systems, particularly Salesforce, with a focus on system administration and user support

  • Experience in project management and process improvement initiatives

  • Analytical skills for reporting and data analysis

  • Innovative and disruptive mindset with strong project management, presentation, and negotiation skills

What we offer

As a growing global life science company, stock listed on the MDAX, Sartorius offers a wide range of Benefits:

  • Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings, coaching for managers

  • Work life balance: Remote options, flextime, flexible work schedules, sabbaticals

  • Large, modern campus: Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center

  • Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact

  • Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network

We support diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, ages, disabilities and cultural backgrounds.

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

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