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At Brooks Running, we believe in the transformative power of the run. Let's Run There.
The Role
The Manager of Credit oversees credit processes, manages team performance, and collaborates with departments to enhance operations, ensuring effective risk mitigation and customer satisfaction.
Summary Generated by Built In
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
· Runner First
We act in the best interest of the runner
· Word is Bond
We do what we say we’ll do
· Champion Heart
We give our all in everything we do
· There is no “I” in Run
We stay generous with our humanity
· Keep Moving
We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.
Your Job:
As the Manager, Credit for Brooks North America and APLA regions, you will be a member of our high-performing Finance Team. Utilizing your financial statement analysis, industry knowledge, and relationship-building abilities, you will contribute to the success and growth of the company through management and streamlining of the Credit onboarding, assessment, and collections processes. The Manager, Credit will continuously look for ways to improve Credit operations through process development, system development and people development. You will be responsible for overseeing the effective execution of team processes, adherence to business policies and alignment with business strategy, and providing insights and guidance to relevant business partners. Our ideal candidate will have experience in driving innovation, using AI tools to summarize data and drive efficiencies to help move the business forward.
Responsibilities:
People Leadership
- Demonstrate strong leadership skills rooted in Brooks' Connect Management principles.
- Promote Brooks' Core Cultural Values by actively fostering a positive team culture, staying attuned to morale, and proactively addressing concerns. Leverage insights from Cultural Strengths Surveys to celebrate successes and develop targeted plans for growth opportunities.
- Prioritize people investment by building a collaborative, open, trusting environment for employees, discussing professional development opportunities, and creating a culture of authentic recognition and appreciation.
- Develop and implement performance metrics to ensure the team's efficiency and effectiveness.
- Identify process improvements within the department; work with team members to discuss process roadblocks, control gaps, and optimization of opportunities.
Cross-functional Collaboration:
- Keep up to date on market conditions and significant economic or industry trends relating to the specific and tangential operations of the department, informing cross-departmental stakeholders of required process changes and escalating issues in a timely manner.
- Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external stakeholders/partners.
- Serve as the departmental subject‐matter expert working alongside cross-functional business members to resolve issues in a strategic and effective manner.
- Connect with regional counterparts to share best practices, understand economic and industry outlook across geographies, and partner on scalability efforts to support business growth.
Technical Expertise:
- Analyze, recommend, and implement controls, policies, and procedures for departmental processes to ensure timeliness and reliability of work; manage training and adoption of new or improved processes.
- Exercise judgment to evaluate customer financial condition, creditworthiness and strategic importance and determine whether to release orders over assigned credit limits.
- Oversee the research and resolution of customer deductions.
- Approve significant write-offs and authorize accounts to be sent to collection agencies.
- Provide direction and input on accounts that involve legal, collections, and bankruptcy proceedings; communicate plans to Finance leadership on a monthly basis.
- Manage relationships with a significant customer base to ensure customer satisfaction and preempt credit problems that may arise.
- Develop and implement risk mitigation strategies to address and identify credit risks and enhance the overall credit quality of the portfolio.
- Continuously monitor credit exposure and market conditions to identify emerging risk and take proactive measures.
- Attend National Association of Credit Management meeting for the Sporting Goods industry.
- Understand and oversee the letters of credit and collections processes for our APLA accounts.
- Contribute a qualitative analysis of extended credit to the quarterly cash forecast.
- Contribute to/initiate/lead other projects as required.
Qualifications:
- Bachelor’s degree in accounting or equivalent education and experience
- 7+ years of experience in the accounting field including 3+ years of previous management experience
- Wholesale experience required; sporting goods/apparel/footwear industry experience preferred
- Proven project management and prioritization skills
- Excellent interpersonal skills that build trust resulting in effective working relationships across the company
- Strong organizational, problem-solving, analytical and decision-making skills
- Good, clear and concise written and verbal communication skills
- Understanding of credit reporting agencies Experian & NACM
- Keen attention to detail and proven ability to effectively communicate results and action plans
- Knowledgeable and appreciative of leveraging technologies to build scalable processes, streamline operations and improve real-time decision-making capabilities
- Proficiency in Microsoft Office
- M3 ERP experience, a plus
- Embrace and live the Brooks values!
Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $96,358 - $144,538 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience.
Other:
Brooks is proud to offer a robust benefits package to our employees and their families!
Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.
Paid Time Off- Brooks offers generous time off including five weeks of paid time off, eleven paid holidays, paid sick and parental leave.
Bonus-in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.
Location- You will spend at least 3 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
Top Skills
M3 Erp
MS Office
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The Company
What We Do
Brooks’ purpose is to inspire everyone to run their path by creating the best performance gear and experiences in the world while taking responsibility for our impact on people and the planet. Since 1914, we’ve been propelled by a never-ending curiosity with how humans move. Because, to us, movement is the key to feeling more alive. We’re all moving towards something. Whether it’s a headspace, a feeling, or a finish line.
Why Work With Us
Everyone at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values bond us together to drive our success. This means we solve for the runner, do what we say we will, give it our all, are generous with our humanity, and find a way to keep moving every day.
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