Manager, Creative Design and Digital Experience

Your Future Evolves Here

Who You Are

You are a creative and strategic design professional with a passion for building impactful brands, enhancing digital experiences, and engaging audiences through compelling visual storytelling. You thrive in collaborative, fast-paced environments where creativity and business goals align.

With a strong attention to detail and a data-informed approach, you develop effective visual communications that drive engagement and measurable results. Curious, innovative, and solutions-oriented, you continuously seek opportunities to strengthen brand presence and elevate audience experiences.

What You'll Be Doing:

Evolent is seeking a Manager, Creative Design and Digital Experience to join the Provider Experience team and bring our brand to life through compelling design, engaging digital experiences, and strategic communications that inform, educate, and inspire provider audiences.

In this role, you will lead the development of creative assets, digital content, and audience engagement strategies that strengthen brand consistency and support business objectives. The ideal candidate combines expertise in branding, design, content strategy, and digital marketing with the ability to leverage insights and performance data to optimize user experiences, increase engagement, and deliver measurable results.

Key Responsibilities:

• Lead the creative design function, delivering high-quality, on-brand assets from concept through production, including digital, print, event, social media, web, and promotional materials.
• Serve as the steward of Evolent's brand, ensuring consistency across all provider-facing and internal communications, marketing materials, and digital experiences.
• Develop, execute, and optimize integrated digital marketing campaigns across channels, including email, social media, SEO, content marketing, and paid media, to drive engagement, adoption, and business outcomes.
• Create and maintain provider education resources, including resource hubs, videos, interactive tutorials, job aids, and other digital learning experiences that support provider success.
• Manage provider communications strategy and execution, including broadcast communications, corporate messaging, and targeted outreach campaigns.
• Oversee website content updates, front-end enhancements, and user experience optimizations to improve engagement and accessibility.
• Leverage analytics, performance data, and user insights to measure effectiveness, identify opportunities, and continuously optimize content, campaigns, and digital experiences.
• Oversee SEO efforts, implement A/B testing, user experience improvements, and conversion optimization initiatives to improve website performance, discoverability, and user engagement.
• Maintain and evolve internal brand resources, including brand guidelines, templates, asset libraries, and other tools that support organizational consistency and efficiency.
• Manage relationships with external creative partners and vendors, providing strategic direction and quality oversight to ensure delivery of high-quality, on-brand work.

Qualifications (Required and Preferred):

• Degree in graphic design, art, or similar discipline
• 5+ years of experience in the field, experience in the health care industry a plus
• Strong portfolio of digital and print work
• Passion for brand strategy, innovative design, and user experience
• Robust design principles and values while collaborating with internal partners and absorbing feedback
• Time management skills to work on multiple projects at once and with various deadlines
• Self-starter that takes projects head on from inception to delivery, asking questions when needed and always keeping an eye on brand strategy and alignment.
• Skilled in project management with the ability to accomplish a high volume of requests from concept to completion.
• Proficient in Adobe Creative Cloud software, particularly InDesign, Illustrator and Photoshop
• Familiarity with Copilot, Stripo, Wistia, Drupal, HTML, and CSS is preferred. Certifications in Google Analytics preferred.
• Strong analytical skills with the ability to interpret data, optimize campaigns, and make data-driven decisions. Solid understanding of web metrics, digital analytics, and conversion optimization.
• Experience with CRM/marketing automation tools like Salesforce and Pardot is preferred.

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] for further assistance.

The expected base salary/wage range for this position is $85,000. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.