Manager & Counsel, Small Business Card Products

Posted 11 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
Mid level
Fintech • Financial Services
The Role
Provide legal counsel and regulatory guidance to Small Business Card product teams, support product development, negotiations, marketing and issue resolution, collaborate with Compliance, Privacy, Finance and other stakeholders, monitor and interpret regulations, and participate in cross-functional and GCO-wide initiatives to mitigate legal and regulatory risk.
Summary Generated by Built In

The General Counsel’s Organization

The General Counsel’s Organization (GCO) of American Express is where great legal minds influence global business strategy. The GCO mission is to protect and strengthen American Express through legal expertise and strategic advice that helps business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services.

Small Business Card Product Counsel

The U.S. Commercial Services team of the General Counsel’s Organization (GCO) is seeking a Manager & Counsel to support Small Business Card Products and Regulatory Initiatives. The position will work closely with business partners, legal professionals in the GCO, and stakeholders across the enterprise, to provide legal advice to small business card product development teams. This position will also monitor applicable regulations as well as interpret and help implement regulatory requirements.

Responsibilities

How will you make an impact in this role?

  • Participate as part of a team of seasoned attorneys serving as the primary business lawyers and strategic advisors to our Small Business Card business 

  • Support the business in navigating an increasingly complex and evolving regulatory landscape

  • Provide legal advice and strategic support to business clients responsible for Small Business Cards on a wide range of matters, including business development initiatives, strategic negotiations, new product development, issue resolution, customer marketing and customer communications

  • Partner with Line of Business Compliance, Privacy, Information Security, Global Marketing and Control Management teams to drive business results 

  • Build strong relationships with stakeholders including Compliance, Privacy, Control Management, Finance and Government Affairs to ensure compliance with all applicable laws and regulations and mitigate legal, operational, regulatory and reputational risks
  • Partner with GCO colleagues to share knowledge and best practices and participate on GCO-wide projects 
  • Provide strategic counsel to business clients on ad hoc issues that arise during day-to-day operations

Qualifications

Minimum Qualifications:

  • Bachelor’s degree and J.D. 

  • Admission to practice law in New York in good standing

  • 3+ years of relevant work experience in a law firm and/or in-house corporate legal environment

  • High-energy, self-starter with strong written and interpersonal communication skills 

  • Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication

  • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances
  • Ability to handle multiple workstreams simultaneously, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment

  • Work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity

  • Capacity to operate independently and discern when matters require escalation

  • Proven ability to act as a trusted advisor to business teams and distill complex matters into digestible communications and frameworks

  • Desire and ability to develop creative solutions to novel issues as they arise, while ensuring compliance with applicable laws, regulations, and internal policies

  • Familiarity with Federal regulations and financial services regulatory environment

  • Experience with credit/lending related products 

Preferred Qualifications:

  • High-energy, self-starter with strong written and interpersonal communication skills 

  • Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication

  • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances
  • Ability to handle multiple workstreams simultaneously, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment

  • Work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity

  • Capacity to operate independently and discern when matters require escalation

  • Proven ability to act as a trusted advisor to business teams and distill complex matters into digestible communications and frameworks

  • Desire and ability to develop creative solutions to novel issues as they arise, while ensuring compliance with applicable laws, regulations, and internal policies

  • Familiarity with Federal regulations and financial services regulatory environment

  • Experience with credit/lending related products

 

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

Skills Required

  • Bachelor's degree and J.D.
  • Admission to practice law in New York in good standing
  • 3+ years of relevant work experience in a law firm and/or in-house corporate legal environment
  • Familiarity with federal regulations and financial services regulatory environment
  • Experience with credit/lending related products
  • Strong written and interpersonal communication skills
  • Ability to build credibility, manage expectations and generate stakeholder buy-in
  • Ability to handle multiple workstreams simultaneously and prioritize in a deadline-intensive environment
  • Experience working in cross-functional team settings
  • Capacity to operate independently and escalate matters when appropriate
  • Proven ability to act as a trusted advisor and distill complex matters into clear communications

American Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.

  • Healthcare Strength Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
  • Retirement Support Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
  • Leave & Time Off Breadth Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.

American Express Insights

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The Company
HQ: New York, NY
100,703 Employees
Year Founded: 1850

What We Do

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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