At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:The Corporate Communications Manager has the primary responsibility to design, develop and implement employee and change management communications for CSA Group globally. This role will manage employee communications to support company communications across a variety of channels including our corporate intranet, CSA Connect. The Corporate Communications Manager delivers detailed, accurate and timely information to employee audiences that are aligned with overall global business strategies and goals. Leads, develops and executes various elements of corporate communications plans. The role will work closely with cross-functional teams to assist with their communication needs. Works collaboratively with all stakeholders to build strategic communications plans leveraging a variety of internal channels.
Responsibilities:
- Partners with the Director, Corporate Communications to plan and execute strategic employee communications programs designed to support global business strategies and goals. Supports execution of employee engagement, change management, and other employee communications deliverables.
- Develops and executes internal and external communications programs to engage employees and enhance understanding of CSA Group’s global business strategy and initiatives.
- Acts as Editorial Lead for CSA Group’s Intranet; develops and delivers editorial calendar and content
- Leverages a variety of channels and tactics to engage employees, including events, written, digital, videos, etc.
- Owns execution of key employee communications deliverables, such as the Town Halls, emails and newsletters. Supports change management communications around key corporate initiatives.
- Builds and manages an ‘editorial calendar’ to plan what employee communication will be released when to align with key activities coming from various functions across CSA.
- Monitors and measures the success of employee communications campaigns and materials. Provides feedback and recommendations to further enhance the organization’s message and employee engagement programs.
- World class writer and editor, ensuring all employee communications are mistake free, support the strategic corporate messaging, and help tell the CSA story internally.
- Acts as the first point of contact for all Internal Communications queries within the organization.
- Produces and develops materials for issues and crisis communications materials in a dynamic environment. Participates in development of sensitive and timely communications materials. Ensures all projects are communicated to and coordinated with employee teams as required.
- Develops financial estimates for projects and monitors overall project expenditures following budget approval. Measures and analyzes results. Anticipates project resource needs for management consideration.
Education and Experience:
- Post-secondary degree or diploma in Public Relations, Communications, English or Journalism is required.
- Minimum of 5 years internal or employee communications experience in a corporate environment.
- Proven experience owning intranet strategy and content development.
- Proven hands-on experience developing and executing employee communications strategies and campaigns.
- Previous experience managing communications for large-scale change management projects.
- Previous experience working on multiple projects simultaneously in a fast-paced, deadline driven environment with last minute changes in plans and direction is required.
Skills:
- Superior interpersonal, relationship building, negotiating, communication and presentation skills.
- Proven ability aligning and integrating employee communications strategies and tactics with the strategic marketing plan, public relations, social activity, corporate thought leadership, business strategy and brand vision.
- Excellent writing and editing skills in both traditional and digital formats with a high attention to accuracy and detail required.
- Excellent time and project management skills.
The typical hiring range for this position is $88,260 –$115,836 CAD gross annually. The actual base pay offered will depend on factors such as education, licenses, certifications and experience. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at [email protected] if you require accommodation in the interview process.Skills Required
- Post-secondary degree or diploma in Public Relations, Communications, English, or Journalism
- At least 5 years of internal or employee communications experience in a corporate environment
- Experience owning intranet strategy and content development
- Hands-on experience developing and executing employee communications strategies and campaigns
- Experience managing communications for large-scale change management projects
- Experience managing multiple projects in a fast-paced, deadline-driven environment with changing priorities
- Superior interpersonal, relationship-building, negotiating, communication, and presentation skills
- Ability to align employee communications with marketing, public relations, social media, corporate thought leadership, business strategy, and brand vision
- Excellent writing and editing skills across traditional and digital formats, with strong attention to accuracy and detail
- Excellent time and project management skills
What We Do
At CSA Group, we excel in addressing emerging, complex issues and technologies. CSA Group is comprised of two organizations: Standards Development and Testing, Inspection, & Certification. Not-for-Profit Standards Development: The mission of CSA Group’s Standard Development organization is to enhance the lives of Canadians through the advancement of standards in the public and private sectors. We are a leader in standards research, development, education, and advocacy. The technical and management standards developed with our 10,000 members improve safety, health, the environment, and economic efficiency in Canada and beyond. Global Testing, Inspection and Certification: CSA Group’s global commercial subsidiaries generate funding for continued standards research and development in support of our mission. Our commercial subsidiaries provide expert testing, inspection, and certification services that enable manufacturers to demonstrate that their products are in compliance with applicable safety, environmental, and operating performance standards for markets around the world. We offer deep expertise and industry-leading service delivery across a wide range of current and emerging technologies. To learn more about CSA Group, please visit our corporate website listed in Company Details below.
