Manager COO Office

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

As a Manager, COO Office , you will play a pivotal role in the regional team, working directly with the COO to drive the company’s strategic objectives. Your responsibilities will encompass supporting the development and performance management of OKRs, implementing effective governance mechanisms, and leading high-priority cross-functional and special projects. You will collaborate closely with senior stakeholders across MENA, including regional functional leads, MDs, and Exco members, ensuring seamless execution and alignment with the company’s vision.


WHAT’S ON YOUR PLATE?

 

Strategic Alignment & OKR Development:

• Collaborate with the COO to define and align cross-functional OKRs with business goals.

• Facilitate the establishment of measurable and achievable goals across functions.

• Ensure that OKRs are effectively communicated and understood throughout the COO functions.

Performance Management & Governance:

• Develop and implement governance mechanisms to track OKR progress.

• Identify performance gaps and collaborate with functional leads to address them.

• Prepare regular performance reports for the COO and senior leadership.

Special Projects & Strategic Initiatives:

• Lead high-priority projects across MENA, ensuring timely and efficient execution.

• Manage project timelines, resources, and stakeholder communications.

• Provide strategic insights and recommendations to the COO and project teams.

Stakeholder Management & Communication

• Build and maintain relationships with senior stakeholders, including functional leads, MDs, and Exco.

• Prepare reports, presentations, and other materials for the COO’s decision-making and external communication needs.

WHAT DID WE ORDER?

Qualifications & Experience:

• Bachelor’s or Master’s degree in Business, economics, engineering, or a related field. MBA or advanced degree is a plus.

• 5-6 years of experience in strategy consulting, founder’s office, or similar strategic role; Additional experience in technology, e-commerce, or food industries is a plus.

Skills & Competencies:

• Strong analytical and problem-solving skills.

• Ability to work with large datasets and extract meaningful insights.

• Data-driven mindset with a keen eye for identifying trends and anomalies.

• Ability to present insights in a clear and actionable manner to stakeholders.

• Excellent communication and interpersonal skills.

• Exceptional project management skills, with the ability to manage multiple priorities and deadlines.

• Self-starter with the ability to work independently and in a team environment