Manager, Contracts & Billing

Learn what makes QTS a unique place to grow your career!

QTS Data Centers is seeking a Manager, Contracts & Billing to work from our Overland Park, KS office location. Quality Technology Services (QTS) QTS Realty Trust, LLC is a leading provider of data center solutions across a diverse footprint with over two gigawatts of critical power capacity under customer contract in North America and Europe. Through its software-defined technology platform, QTS delivers secure, compliant infrastructure solutions, robust connectivity and premium customer service to leading hyperscale technology companies, enterprises, and government entities.

The Manager, Contracts & Billing leads a team that is responsible for the proper billing of customers.  Ensures all policy and procedures adhered to a produces financial and billing reports to monitor billing.  Oversees billing staff and ensures proper training and processing in accordance to billing policies.

The ideal candidate should demonstrate a detailed eye, and passion for accurate and compliant billing practices.  This person will demonstrate strong written and verbal communication skills, including the ability to interact effectively with all levels within the organization. One will lead their team to ensure they provide support to our customers while ensuring partnership and collaborative fiduciary responsibility for QTS.  

ESSENTIAL DUTIES AND RESPONSIBILITIES, other duties may be assigned.

• Guides employee actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines.

• Assist with non-recurring setup fees to ensure accurate order entry in compliance with tax and accounting requirements, while providing advice and guidance to various teams on contract generation and essential requirements.

• Enhances billing department performance by evaluating current methods, identifying areas for improvement, and implementing necessary changes to optimize processes.

• • Provide enthusiastic, thorough onboarding support for Hyperscale customers’ administrative teams to discover their business requirements for invoice processing.

• Implements billing procedures and closely monitors accuracy of billing data and timeliness to identify appropriate corrective actions, training and systems modifications.

• Ensure timely submission of invoices to facilitate prompt collection and maintain efficient cash flow.

• Proficiently utilizes available software daily to accomplish core and job specific duties.

• Support of internal and external auditors.

• Personnel development; staff meetings.

• Manage daily workflow and assign work.

• Demonstrates the ability to make decisions and delegates responsibility to assure high quality performance and efficiency.

• Monitors and coordinates communication between Billing, Sales & Accounting.

• Prepare month-end reports.

• Coordinate month-end close.

• Performs other related duties as assigned.

BASIC QUALIFICATIONS

• Accounting/Finance Bachelor’s degree or equivalent work experience.

• Five or more years of experience in billing/contracts/accounting role.

• Three or more years’ experience in supervisory role.

PREFERRED QUALIFICATIONS

• Workday experience or other large ERP system.

• Salesforce experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent MS Suite skills including Excel, Word, Outlook and Access.

• Ability to present, communicate initiatives, results, and analyses to multiple levels of management.

• Strong communication skills both verbal and written.

• Strong critical thinking and analytical skills.

• Strong attention to detail and organizational skills.

• Must be able to work well in a deadline-driven environment.

• Must be flexible and have ability to supervise a small team.

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

• This position is Bonus eligible.

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We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.