Manager, Content Production Operations

Posted 13 Days Ago
Be an Early Applicant
11232, Brooklyn, NY, USA
In-Office
85K-110K Annually
Senior level
News + Entertainment • Software • Sports
The Role
Own production systems, workflows, and project management for content across Brooklyn Nets, NY Liberty, and BKSE. Triage requests, scope projects, manage timelines, freelancers, vendors, and budgets. Direct a Production Coordinator and partner with cross-functional teams to ensure timely, on-brand delivery for video, photo, and live event content.
Summary Generated by Built In

Brooklyn Sports & Entertainment creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, Brooklyn Sports & Entertainment operates at the intersection of live entertainment, premium hospitality, and community engagement.   

As it expands its existing portfolio, Brooklyn Sports & Entertainment now includes BK MagBrooklyn Wine Cluband a hospitality business developing several location-based entertainment properties.   

Whether on the court, on stage, or in the workplace, Brooklyn Sports & Entertainment is driven by a pursuit of excellence—constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care.  

We are guided by our core values: 

  • Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.
  • Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.
  • Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.
  • Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.

SUMMARY

The Manager, Content Production Operations is the operational backbone of the BKSE Content Production team. This role owns the systems, workflows, and project management infrastructure that keep production running across the Brooklyn Nets, New York Liberty, and Brooklyn Sports & Entertainment properties.

The Manager will manage incoming production requests, manage projects from brief to delivery, oversee the freelance network, and manage the production budget. They will directly manage a Production Coordinator and serve as the primary operational partner to the Senior Director, Production across both franchises and all lines of business.

WHAT YOU WILL DO

Production Operations and Project Management

  • Own the day-to-day production workflow across Nets, Liberty, and BKSE - shoots, edits, event coverage, and partner deliverables
  • Receive and triage incoming content requests from Marketing, Social, Partnerships, PR, Community, Game Presentation, and senior leadership
  • Scope new requests - clarify what is needed, when it is needed, the right production path, and what resources are required
  • Build and maintain production timelines and keep projects on track across the full slate of active work
  • Serve as the ongoing point of contact for internal stakeholders throughout the project lifecycle - managing expectations, communicating status, and resolving issues before they escalate
  • Manage feedback rounds, approvals, and final asset handoff
  • Proof all finalized content before delivery to ensure it meets brand and quality standards
  • Maintain visibility across all active work and surface blockers before they become problems

Freelance and Vendor Management

  • Own the freelance network - source, book, brief, and manage freelance videographers, editors, photographers, and on-set support staff.
  • Manage vendor onboarding, contracts, credentialing, and invoicing
  • Ensure all freelance output meets brand and quality standards

Budget Management

  • Manage the content budget tracker
  • Reconcile invoices against budgets and flag discrepancies early
  • Surface overages and support reallocation decisions with the Senior Director, Production

Team Management

  • Directly manage a Production Coordinator - set priorities, develop their skills, and build their capacity over time
  • Model operational excellence and hold the team to a high standard on organization, communication, and delivery

Cross-Department Partnership

  • Build and maintain strong working relationships across Marketing, Social, Partnerships, Communications, and other internal lines of business
  • Represent the production team in cross-functional conversations around project scoping and delivery
  • Liaise with the Digital and Social teams on content distribution logistics

WHAT YOU WILL BRING

  • 5-6 years of experience in content production, production operations, or project management in a sports, media, or entertainment environment
  • Strong understanding of the end-to-end production process - from brief through delivery - across video, photo, and live event coverage
  • Proven track record managing multiple projects simultaneously in a fast-paced environment with multiple stakeholders
  • Experience managing freelance networks and vendor relationships
  • Experience owning or supporting a production budget

WHO YOU ARE

  • Highly organized with strong systems thinking - you build the infrastructure others work inside of
  • Clear and direct communicator, written and verbal
  • Proficiency in Adobe Creative Suite preferred; working knowledge of project management tools (Monday.com or equivalent)
  • Ability to work evenings, weekends, and holidays for games and events

COMPENSATION

$85,000 - $110,000

Full-time employees are eligible for a robust slate of total rewards, including:

  • Bonus eligibility
  • Medical, dental, and vision coverage; HSA and FSA eligibility
  • 401k Employer Match at 4%
  • Competitive PTO policy & Company Holidays
  • Parental leave policy eligible after 6 months of service
  • Access to events at Barclays Center, subject to ticket availability
  • Free lunch onsite Monday - Thursday; onsite barista bar
  • And more!

WORK ENVIRONMENT

This role is based in our corporate headquarters in Brooklyn and requires flexibility to support projects that may occur in the evenings, weekends, or holidays.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws. 

Skills Required

  • 5-6 years of experience in content production, production operations, or project management in a sports, media, or entertainment environment.
  • Strong understanding of end-to-end production processes across video, photo, and live event coverage.
  • Proven track record managing multiple projects simultaneously with multiple stakeholders.
  • Experience managing freelance networks and vendor relationships.
  • Experience owning or supporting a production budget and reconciling invoices.
  • Highly organized with strong systems thinking and operational infrastructure building.
  • Clear and direct written and verbal communication skills.
  • Ability to work evenings, weekends, and holidays for games and events.
  • Proficiency in Adobe Creative Suite.
  • Working knowledge of project management tools (Monday.com or equivalent).
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The Company
HQ: Brooklyn, New York
549 Employees

What We Do

Brooklyn Sports & Entertainment is a platform dedicated to creating bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality—The Brooklyn Way. Guided by our purpose, we create best-in-class experiences for our fans, guests, and partners, and strive to make a positive impact in the communities we serve. We are the parent company of Barclays Center, home to the NBA’s Brooklyn Nets and WNBA champions New York Liberty and a venue for some of the world’s most iconic performers, events and family shows. Brooklyn Sports & Entertainment also owns the Long Island Nets, the fully owned and operated NBA G League affiliate of the Brooklyn Nets as well as Brooklyn Hospitality Group, BKMAG, Brooklyn Basketball and more. Learn about OUR WHY: ourwhy.bkse.com

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