Manager - Consumer Sector - SCO

Posted 3 Days Ago
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2 Locations
In-Office or Remote
Senior level
Logistics
The Role
Manage business growth and P&L ownership in the consumer sector, drive strategic sales initiatives, and build relationships with senior stakeholders while ensuring client retention and collaboration across business units.
Summary Generated by Built In

Key Responsibilities

1. Business Growth & P&L Ownership

Achieve revenue and EBIT targets across enterprise and strategic consumer accounts.

Lead acquisition of high-value customers, manage large RFPs, and close key deals.

Drive sector-specific growth initiatives focused on maximizing EBITDA contributions.

Maintain retention of 70%+ of enterprise accounts by volume and profit contribution.


2. Strategic Sales & Market Penetration

Identify and convert new business opportunities across core consumer verticals including consumer packed goods, retail etc.

Own the end-to-end sales process: lead generation, pitching, proposal development, negotiation, and deal closure.

Utilize CRM platforms to track pipelines and enforce disciplined sales governance.


3. Customer and Market Development

Build and nurture relationships with senior stakeholders including CXOs, procurement heads, and supply chain leaders in the consumer ecosystem.

Stay updated on consumer industry shifts, and logistics innovations to proactively identify new opportunities.

Represent DP World in relevant industry forums and conferences to strengthen the company’s position in the consumer space.


4. Collaboration & Cross-BU Integration

Drive integrated offerings by engaging with at least 2 Business Units (BUs) to deliver holistic supply chain solutions.

Ensure accurate commercial documentation, quote approvals, and pricing governance as per internal protocols.

Collaborate with platforms like Trade Finance to offer value-added solutions for clients


5. Client Engagement & Retention

Build and manage CXO-level relationships with procurement and supply chain leaders.

Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to drive client satisfaction and unlock upsell opportunities.

Work closely with internal teams (operations, finance, customer service) to ensure seamless onboarding and delivery.


6. Commercial Excellence & Reporting

Lead contract negotiations with a focus on profitability and customer expectations.

Track and report key sales KPIs, including pipeline status, win ratios, EBIT margins, and retention rates 


Skills and Qualifications

Master’s degree in supply chain, Logistics, Business, or related field preferred.

Minimum 6 years of experience in logistics with at least 4 years in Logistics Sales  

Strong commercial acumen with experience managing large P&Ls and sector portfolios.

Hands-on experience with enterprise/strategic account development and cross-functional collaboration.

Attributes: Attention to detail, execution-focused, persistent, and highly customer-centric.

Strong understanding of at least some of the following: Contract Logistics, Cold Chain, Rail, Freight Forwarding, and Free Trade Warehouse Zones (FTWZ). 

Top Skills

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The Company
Dubai
0 Employees
Year Founded: 2005

What We Do

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.

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