Manager, Consumer Insights

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You manage technical and scientific professionals to provide consumer science support to projects and programs and develop the technical content for strategic plans and initiatives.
How you will contribute
You will support projects or programs (including research design) to meet objectives, produce quality, actionable data and make recommendations to ensure the projects or programs are completed to the required standards and within the agreed to timetables. In this role, you will help develop departmental plans and budgets in line with corporate requirements, direct qualitative and quantitative consumer research, ensure there is a consumer-centric approach to all programs and projects, and partner with stakeholders (including R&D and commercial/insights) to secure resources. You will also manage and coach staff to help them understand consumer science and hone their critical thinking and problem-solving skills.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• A qualification in food science, engineering, psychology, sociology, food technology, food chemistry or similar area
• Consumer science including several years managing complex programs
• Managing a team of professionals
• Statistical theory and its application to sensory/consumer research
• Leading, Influencing and interacting cross-functionally at multiple organizational levels
• Partnering with clients and/or stakeholders
• Communicating and influencing skills and working collaboratively internally and externally in an ever changing commercial and technical environment
• Critical thinking and thought leadership to deliver complex, ambiguous programs

This role will be responsible for gathering, analyzing, and interpreting consumer data to help shape business strategies and drive key decisions across marketing, product development, and customer experience. The ideal candidate will be a skilled communicator, data-driven, and able to translate insights into actionable recommendations that support our company's strategic goals.
Please note that this role is not focused on Sensory Analysis.
Key Responsibilities:

• Lead the design and execution of consumer research projects, both qualitative and quantitative, to understand consumer needs, preferences, behaviors, and market trends.
• Translate consumer insights into clear, actionable recommendations for cross-functional teams and senior leadership team to support decision-making.

Qualifications:

• Experience:
  • Solid experience in consumer insights, consumer science, consumer technical insights or any other field related to the consumer analysis.
  • Proven experience with qualitative/quantitative research methodologies and work with innovation pipelines, renovation projects, etcetera.
  • Experience in the CPG industry is a plus, however, other industries are welcomed (beauty, pharmaceutical, etcetera).
• Skills:
  • Exceptional communication skills with the ability to present data and insights in a clear, engaging manner.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.

No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Consumer Science
Science & Engineering