Manager - Consumer Insights

Posted Yesterday
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Hiring Remotely in Calcutta, IND
In-Office or Remote
Mid level
Manufacturing
The Role
Manage consumer insights for the Personal Care Business by designing brand performance measurement approaches, evaluating research designs, partnering with agencies and brand teams, testing concepts and communications, piloting digital tools, and triangulating data to identify trends and early indicators. The role uses market research, consumer behavior knowledge, basic statistics, and analytical interpretation to generate insights that support business growth.
Summary Generated by Built In

This is a remote position.

Job Purpose

 

To ensure robust processes & methodologies in order to provide insights and solutions for business problems across multiple categories in the Personal Care Business.

 

Principal Accountabilities

 

·        Design effective & efficient ways along with the agency partners to measure & track brand performance

·        Work closely with brand team to drive execution of briefs and evaluate research designs from the agency

·        Work closely with the brand team & leverage insights to drive business growth

·        Identify new & effective ways of testing concepts, products & communication

·        Evaluate & pilot new tools & agencies esp. in the digital space

·        Leverage internal monitoring tools to derive insights

·        Triangulate multiple data sets to identify trends and early indicators of brand/product performance


Operating Network

 

Internal

R&D

Consumer Insights Manager

PD Manager

Brand Managers

Finance Team

 

External

Market Research Agencies

 



Requirements

Role Requirements / Specifications

 

MBA (Marketing) with minimum 4-5 years’ experience in qualitative/quantitative research. Should have significant knowledge on basic statistics

 

Knowledge & Skills

Business Understanding

Knowledge of market research methodology and tools

Basic knowledge of statistics

Knowledge of consumer understanding and behaviour

Skills

Analytical/Data interpretation skills; Interpersonal sensitivity/ people perception (ability to intuitively understand people and their needs) ; Influencing skills; Should be a great team player

 



Skills Required

  • MBA in Marketing
  • Minimum 4–5 years of experience in qualitative and quantitative research
  • Significant knowledge of basic statistics
  • Knowledge of market research methodologies and tools
  • Knowledge of consumer understanding and behavior
  • Analytical and data interpretation skills
  • Interpersonal sensitivity and ability to understand people and their needs
  • Influencing skills
  • Ability to work effectively as part of a team
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The Company
HQ: Calcutta
47,565 Employees
Year Founded: 1910

What We Do

ITC is one of India's foremost private sector companies with a Gross Revenue of ₹ 69,446 crores and Net Profit of ₹ 20,422 crores (as on 31.03.2024). ITC has a diversified presence in FMCG, Hotels, Packaging, Paperboards & Specialty Papers and Agri-Business. ITC's aspiration to be an exemplar in sustainability practices is manifest in its status as the only company in the world, of its size and diversity, to be carbon, water and solid waste recycling positive. In addition, ITC's businesses and value chains create sustainable livelihoods for more than 6 million people, a majority of whom represent the poorest in rural India

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