Manager, Consumer Digital - Digital Business Strategy & Transformation (Strategy & Business Planning)
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The Role
Support consumer digital strategy by conducting market research, benchmarking, and performance analysis; translate strategy into initiatives, roadmaps, and execution plans; track initiatives and outcomes; support annual business planning and budgeting; prepare presentations and governance materials; monitor external trends and coordinate across Product, Technology, Operations, Risk, and Finance for alignment and readiness.
Summary Generated by Built In
Key Responsibilities:
- Support strategy development by conducting market research, competitor benchmarking, and performance analysis.
- Assist in translating strategic direction into clear initiatives, roadmaps, and execution plans.
- Support annual business planning and budgeting activities, including initiative prioritisation and benefits tracking.
- Maintain tracking of strategic initiatives, dependencies, milestones, and outcomes across the portfolio.
- Prepare strategy materials, management presentations, and discussion papers for internal forums and governance reviews.
- Monitor external trends and developments, synthesising insights into implications for Consumer Digital strategy.
- Coordinate across Product, Technology, Operations, Risk, and Finance teams to support strategic alignment and execution readiness.
Professional Qualification and/or Regulatory, Licensing requirements:
- Professional certifications in strategy, transformation, or digital leadership (e.g.: PMP/Prince2, SAFe, Agile Leadership, or equivalent) are a plus.
- Bachelor's Degree in related field
Relevant Work Experience:
- 5–7 years of experience in banking, digital, strategy, business planning, or consulting-related roles.
- Experience supporting strategic or transformation initiatives within a matrix organisation.
Required Competencies and Skills :
- Strong analytical and problem-solving skills with attention to detail.
- Structured thinking and ability to translate data into clear insights.
- Good stakeholder engagement and coordination skills.
- Clear written and verbal communication skills.
- Organised, proactive, and able to manage multiple workstreams effectively.
- #LI-AZ1
Skills Required
- Bachelor's Degree in a related field
- 5-7 years' experience in banking, digital, strategy, business planning, or consulting roles
- Experience supporting strategic or transformation initiatives within a matrix organisation
- Professional certifications in strategy, transformation, or digital leadership (e.g., PMP, Prince2, SAFe, Agile Leadership)
- Strong analytical and problem-solving skills with attention to detail
- Structured thinking and ability to translate data into clear insights
- Stakeholder engagement and coordination skills
- Clear written and verbal communication skills
- Organised, proactive, and able to manage multiple workstreams effectively
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The Company
What We Do
CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks. We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products and services. As the fifth largest banking group in ASEAN, we have over 36,000 staff in 16 locations across ASEAN, Asia and beyond. CIMB Bank and CIMB Islamic Bank are members of PIDM.
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