Manager, Consulting Services

Posted One Month Ago
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Home, KS, USA
Hybrid
Senior level
Big Data • Cloud • Information Technology • Software • Business Intelligence • Cybersecurity
We help companies turn technology into a competitive advantage, whether they make it or use it.
The Role
Lead and manage consulting teams to plan, execute, and deliver complex client projects on time and on budget. Serve as senior client liaison, oversee portfolio financials, risk mitigation, project documentation (SOWs, PIDs, PMPs, Technical Design Documents), drive continuous improvement, and support business development and people management.
Summary Generated by Built In

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, were achieving that goal. But we know we can’t do any of that without our team Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

The Consulting Manager combines strategic leadership, client engagement, and operational oversight to ensure successful project delivery across multiple industries and clients. Acting as the leader of the organizations consultants to ensure deliverables meet the highest standards of quality, are on time, and on budget. This role requires strong strategic oversight, risk management, customer relationship management, and leadership in project delivery while defining and ensuring adherence to best practices and driving improvements to methodologies.


In addition, Consulting Manager also spends time managing high profile and strategic customer projects.


Key Accountabilities and Responsibilities:
  • Lead and manage a team of consultants across multiple consulting engagements.
  • Oversee the successful planning, execution, and delivery of client projects, ensuring alignment with business goals and client expectations.
  • Serve as a senior point of contact for client stakeholders, building strong relationships and ensuring satisfaction.
  • Provide mentorship, training, and professional development for consulting staff.
  • Collaborate with business development teams on proposals, RFPs, and project scoping.
  • Monitor project health, budgets, schedules, and risk mitigation plans across the portfolio.
  • Drive continuous improvement initiatives in project delivery and team performance.
  • Manage the scope of medium to large projects, including multi-product and complex integrations.
  • Develop and execute detailed project management plans following Flexera’s best practices.
  • Produce critical project documentation such as Statements of Work (SOWs), Project Initiation Documents (PIDs), Project Management Plans (PMPs), and Technical Design Documents.
  • Identify, mitigate, and manage project risks, issues, dependencies, and payment milestones.
  • Oversee cross-functional resources, including in-house consultants and third-party providers, to ensure effective project delivery.
  • Maintain active communication with all stakeholders, providing regular status updates and proactive risk mitigation plans.

Portfolio Management:
  • Oversee project budgets, revenue forecasts, invoicing, and margin goals.
  • Ensure financial data accuracy in relevant systems and deliver projects within agreed financial parameters.
  • Align project delivery with contractual obligations to minimize organizational risks.

Customer Relationship Management:
  • Act as the primary liaison with enterprise customers, handling escalations and ensuring customer satisfaction.
  • Engage with senior stakeholders to align project objectives with customer business goals.
  • Build trusted advisor relationships with customers, fostering loyalty and identifying opportunities for collaboration.

Business Development:
  • Identify up-sell and cross-sell opportunities in existing projects, collaborating with sales and consulting teams.
  • Provide domain expertise and contribute to scoping and proposal development for new business pursuits.
  • Drive business development by aligning project outcomes with broader strategic priorities.

People Management:
  • Lead and mentor project teams, providing coaching and feedback to enhance team performance.
  • Address performance issues, identify professional development opportunities, and ensure cohesive team dynamics.
  • Promote communication and knowledge sharing within and across teams.

Knowledge Management and Sharing:
  • Contribute to the refinement and enhancement of Flexera’s methodologies, tools, and knowledge repositories.
  • Share lessons learned and best practices across professional communities and within project teams.
  • Actively recommend and implement improvements to tools and training programs.

Professional Development:
  • Maintain and enhance relevant certifications.
  • Build a deep understanding of Flexera’s solutions and corporate vision.
  • Continuously identify opportunities for personal growth and team development.

Required Experience, Qualifications, and Professional Skills:


Digital & Tech Skills:

  • Advanced knowledge of project management tools and techniques.
  • Familiarity with software asset management (SAM), IT infrastructure, and emerging cloud technologies.
  • Expertise in Flexera products, including the ability to articulate delivery approaches and responsibilities.

Business Skills:

  • Advanced Resource Management and Operations
  • Strategic Project Management and Tactical Execution
  • Customer Experience Management

Working with People:

  • Strong interpersonal, communication, and negotiation skills.
  • Demonstrated ability to manage customer and stakeholder relationships at a senior level.

Qualifications/Certifications:

  • 8-10 years of experience in management, with a focus on complex engagements.
  • Consulting firm experience strongly preferred.
  • Strong knowledge of project management tools (e.g., MS Project, Smartsheet, Jira, Asana).
  • Excellent leadership, communication, and stakeholder management skills.
  • Proven track record of delivering complex projects on time and within budget.
  • Experience with cross-functional and global teams.
  • Comfortable in a fast-paced, client-facing consulting environment.
  • Strategic thinker with a hands-on, execution-driven mindset.

Behavioral & Attitudinal Focus:

  • Strategic Vision and Leadership: Ability to align project delivery with organizational goals and provide thought leadership to the team.
  • Customer/Relationship Management: Builds trust and loyalty through proactive communication and effective problem resolution.
  • Problem Solving: Devises innovative solutions for complex issues and ensures robust decision-making.
  • Attention to Detail: Maintains the highest quality standards in all project deliverables.
  • Judgment: Balances tactical and strategic decision-making while managing escalations.
  • Organization & Process: Efficiently prioritizes tasks and resources, ensuring project milestones are met.
  • Business Acumen: Aligns project objectives with Flexera’s strategic priorities and drives value realization for the customer.
#LI-Remote#LI-DL1#ProfessionalServices

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing [email protected].

Skills Required

  • 8-10 years of experience in management, focused on complex engagements
  • Consulting firm experience
  • Expertise in Flexera products and ability to articulate delivery approaches
  • Advanced knowledge of project management tools and techniques
  • Strong knowledge of MS Project, Smartsheet, Jira, Asana
  • Familiarity with software asset management (SAM), IT infrastructure, and cloud technologies
  • Proven track record of delivering complex projects on time and within budget
  • Experience managing cross-functional and global teams
  • Strong leadership, communication, and stakeholder management skills
  • Experience producing SOWs, PIDs, PMPs, and Technical Design Documents
  • Experience overseeing project budgets, revenue forecasts, invoicing, and margin goals
  • Comfortable in a fast-paced, client-facing consulting environment
  • Maintain and enhance relevant certifications

Flexera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexera and has not been reviewed or approved by Flexera.

  • Leave & Time Off Breadth Time off policies are described as generous, with “unlimited” U.S. PTO, paid holidays, and flexibility that supports work–life balance. Usage experiences can vary by team, but the policy is consistently highlighted as a strength.
  • Healthcare Strength Health coverage is characterized as comprehensive, including medical, dental, vision, mental-health/EAP, and HSA/FSA options. This broad core lineup is consistently presented as a solid part of the package.
  • Retirement Support Retirement offerings include a 401(k) and an employee stock purchase plan, complemented by life and disability insurance. Charitable gift matching and other financial protections round out the support.

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The Company
HQ: Itasca, IL
2,000 Employees
Year Founded: 1987

What We Do

Flexera delivers SaaS-based IT management solutions that enable enterprises to accelerate digital transformation and multiply the value of their technology investments. We help organizations inform their IT with definitive visibility into complex hybrid IT ecosystems, providing unparalleled IT insights that allow them to seize technology opportunities. And we help them transform their IT with tools that deliver actionable intelligence across an ever-increasing range of dimensions to effectively manage, govern and optimize their hybrid IT estate. More than 50,000 customers subscribe to our technology value optimization solutions, delivered by 1,300+ passionate team members worldwide. To learn more, visit flexera.com

Why Work With Us

People work here for, well, the people. People stay for the camaraderie with smart, passionate teams who actually like working together and managers who support them. We also offer competitive benefits, hybrid working and unlimited time off. Our inclusivity scores are in the top benchmark and we are consistently rated a “great place to work.”

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