COMPANY OVERVIEW
Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.
POSITION SUMMARY
The Manager, Consulting will lead an India-based team of business and technical consultants. These roles are responsible for successfully deploying the Domo solution by focusing on key customer business requirements. The successful candidate will work closely with the team on high quality delivery, active problem solving, and making operational improvements. This individual will certify and be conversant in the Domo solution to lead the team by example.
KEY RESPONSIBILITIES
- Optimize the company's consulting business through the execution of programs that maximize customer value and satisfaction;
- Improve the effectiveness of consulting operations to ensure positive effect on renewals and revenue growth;
- Develop and maintain the company's most valuable strategic client relationships while ensuring all customers receive continued communication and interaction;
- Drive efficiency in consulting utilization and margin while ensuring customers receive the highest value in each engagement;
- Build and manage the India-based Domo Consulting team including; staffing, training, organizing, mentoring and coaching;
- Collaborate with all functional areas of the business to ensure effective knowledge sharing and team participation;
- Possess a thorough understanding of the organization's processes, business practice, products and services to be a subject matter expert; evolve and iterate it to be more efficient.
JOB REQUIREMENTS
- Domo experience preferred;
- 7+ years of successful progressive experience in consulting, relationship management and new business development, preferably in a SaaS software environment;
- Documented leadership experience and ability to develop a professional team through measurable increases in productivity and quality;
- References from previous management and employees that interacted and can attest to the superior ability to lead and coach;
- Strong leader with ability to partner with sales and other cross-functional departments;
- Effective face-to-face office interaction with other managers and subordinates;
- Excellent time management, communication, decision-making, presentation, product demonstration, people management and organizational skills;
- Ability to negotiate with customers, partners, prospects, vendors and internal teams;
- Technical proficiency in SaaS and data platforms;
- Strong, executive level customer relationship and communication experience;
- Deep business acumen, financial skills and metric-driven mentality.
LOCATION: Pune, Maharashtra, India
INDIA BENEFITS & PERKS
- Maternity and Paternity Leave policy
- Baby bucks: cash allowance to spend on anything for every newborn or child adopted
- Haute Mama: cash allowance to spend on Maternity Wardrobe (only for women employees)
- 18 days paid time off + 10 holidays + 12 medical leaves
- Sodexo Meal Pass
- Health and Wellness Benefit
- One-time Technology Benefit towards the purchase of a tablet or smartwatch
- Corporate National Pension Scheme
- Employee Assistance Programme (EAP)
Domo is an equal opportunity employer.
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What We Do
Domo is the Business Cloud®, empowering organizations of all sizes with BI leverage at cloud scale in record time. With Domo, BI-critical processes that took weeks, months or more can now be done on the fly, in minutes or seconds, at unbelievable scale, helping teams and organizations go big, go fast and go bold®.
