Manager, Compliance Marketing

Get your career started at eHealth

eHealthInsurance has many exciting career opportunities in a number of locations, across various functions. Come join us today!

Who We Are

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.

Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.

What You Will Do:

• Collaborate with cross-functional teams on marketing programs. Partner with operational business units to support marketing strategy for the creation, submission, and CMS approval of required marketing materials, as well as communications and educational materials that do not require Federal or State approval.

• Maintain relationships with operational units responsible for providing guidance for the development of quality marketing materials.

• Assign and monitor the day-to-day workloads for the Sr. and Compliance Specialists, on the Marketing Material Review team in order to facilitate meeting department service levels, and provide training, coaching, and corrective actions as needed for the Marketing Material Review team.

• Assist with maintaining the e Compliance Marketing Material Review repository, corresponding processes, documenting all reviews and inquiry responses within the SharePoint website, and saving copies of all relevant documents and communications

• Identify issues, trends, and opportunities to improve efficiency and/or quality, or to better assist departments; develop recommendations and implement the same relative to identified issues, trends, and opportunities.

• Generate weekly, monthly, and quarterly Marketing reports, including data analysis, trending, and other ad-hoc reports as requested.

• Review assigned marketing materials to confirm compliance with all applicable regulations and provide professional feedback to material owners

• Partner with internal business partners on the Marketing Material Review Process; trends, reporting, and improvement initiatives.

• Maintain up-to-date knowledge of all Centers for Medicare & Medicaid (CMS) regulations

• Partner with eHealth Carriers on the overall Marketing Material Review Process and initiatives to guide and support approval of such materials.

• Develop tools to implement appropriate Medicare Compliance education, training, and guidance for employees across the team and organization.

• Assist with pre-delegation, Carrier, and regulatory audits, as necessary.

• Attend and actively participate in department meetings, trainings, and coaching sessions.

• Other applicable duties as assigned.

Supports and Carries out supervisory/management responsibilities in accordance with eHealth policies, procedures, applicable regulations, and laws.

• Supporting leadership in organizational goals and endeavors.

• Providing effective leadership to attract and retain top talent to drive business results.

• Developing a high-performing department culture and staff. This includes setting the standard for staff/peers and motivating employees to maximize organizational goals and objectives.

• Effectively assimilating, training, and mentoring staff and (when appropriate), cross-training existing staff and initiating retraining. This includes coaching to help increase skills, and knowledge and (if applicable) improve performance.

• Appraising performance, rewarding and disciplining employees, addressing complaints, and resolving issues. This includes providing regular and effective feedback to employees and completing timely and objective performance reviews.

What You Will Bring:

• BA/BS required.

• 6-8 years experience within the healthcare industry with a focus on government programs, including Medicare Advantage, and 3 years in management.

• Market expert on Government Programs, including CMS Medicare rules and regulations

• Extensive experience with the creation, submission, and approval of CMS marketing materials, and strict attention to detail.

• Solutions-oriented collaborator with demonstrated leadership skills.

• Experience developing Compliance initiatives.

• Team player, willing to collaborate and provide guidance to cross-functional teams.

• Ability to manage multiple projects under tight deadlines and pay keen attention to detail.

• Excellent written and verbal communication and interpersonal skills.

• Ability to accept constructive criticism.

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The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.

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Base Pay Range -$104,200 - $130,300

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eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.