R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Manager, Complex Claims(MVA/WC/VA), you will help drive operational excellence, revenue recovery, and client satisfaction across assigned Complex Claims teams and hospital accounts. Every day you will lead and coach supervisors and team members to achieve productivity, quality, and revenue goals; monitor complex claims performance using KPIs and reporting tools to identify risks and opportunities; and partner with client and internal leaders to improve processes, drive change, and support contractual performance expectations. To thrive in this role, you must be a strong operational leader who can influence change, use data to make decisions, and balance client needs with team performance in a fast-paced revenue cycle environment.
Here’s what you will experience working as a As our Manager, Complex Claims(MVA/WC/VA)
Leading daily operations for assigned Complex Claims teams and client hospital accounts
Using analytics and performance trends to improve productivity, compliance, and net revenue outcomes
Partnering with client leadership to evaluate operational and financial results and drive change initiatives
Standardizing workflows, supporting process improvements, and reinforcing quality and compliance expectations
Developing frontline leaders and creating accountability for sustained team performance
Required Skills:
Bachelor’s degree or equivalent combination of education, training, and relevant experience
5–8 years of revenue cycle experience, preferably in complex claims, collections, or reimbursement operations
2+ years of supervisory or people leadership experience
Experience with analytics and reporting tools such as Power BI
Strong knowledge of payer processing, reimbursement methodologies, and claims resolution strategies
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
Skills Required
- Bachelor's degree or equivalent education and experience
- 5-8 years of revenue cycle experience, preferably in complex claims, collections, or reimbursement operations
- 2+ years of supervisory or people leadership experience
- Experience with analytics and reporting tools such as Power BI
- Strong knowledge of payer processing and claims resolution strategies
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
-
Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
-
Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
-
Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
.png)
