Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Westwood, Columbia, TN, USA
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Manager, Community Solutions Sales

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Responsible for development and implementation of programs and strategies that maximize the Company's market-share through the acquisition, retention and growth of Spectrum Community Solutions (SCS) business. This position directs and manages Account Executives and Sr. Account Executives. This position will also identify opportunities for SCS acquisitions and win-backs.

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Responsible for meeting and exceeding budgeted sales goals and quota
  • Supervise a Team of SCS Account Executives and Sr. Account Executives
  • Oversee the monitoring and tracking of SCS new-build projects using a variety of management reports and tools
  • Coordinate and communicate SCS activities with designated leadership and stakeholders to maximize SCS investments and revenues
  • Analyze market conditions and manage portfolios for all SCS Account Executives and Sr. Account Executives
  • Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations
  • Responsible for the oversight of the SCS Account Executive and Sr. Account Executive commission plan, compliance and achievement to plan.
  • Work with Sales Operations team to ensure that contract administration is being maintained in accordance with company objectives.
  • Work closely with the legal team on all SCS contracts to ensure compliance and maximize return on investment.
  • Develop and implement programs and strategies designed to improve upon and support the Company image and reputation with property owners in the interest of building long-term business relationships
  • Respond to competitive threats and work with Legal on all violations of exclusive rights
  • Perform public relations and liaison functions with homebuilder's associations, multi-family housing groups and county/city building agencies
  • Lead and participate in succession planning
  • Adhere to industry specific local, state, and federal regulations, as applicable.
  • Know, understand and follow Company policy
  • Perform other duties as requested by supervisor.


Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Demonstrated leadership qualities
  • Ability to use automated reporting and analysis applications
  • Advanced knowledge of Company products and services


Required Education

  • Bachelor's Degree in business or related field, or equivalent work experience


Required Related Work Experience and Number of Years

  • Sales Management experience - 7+
  • Project Management experience - 5+


Preferred Related Work Experience and Number of Years

  • Industry related experience preferred
  • Experience in residential property management, or real estate development a plus


WORKING CONDITIONS

  • Office environment
  • Travel as required may be up to 25%


Mental Requirements

  • Organizational agility
  • Ability to initiate and bring closure to negotiations
  • Ability to communicate and implement strategies and tactics.
  • Ability to analyze and interpret data Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Ability to communicate with all levels of management, company personnel, vendors/service providers, and customers (new and existing)
  • Ability to listen to and interpret the needs of the customer
  • Ability to maintain confidentiality
  • Ability to manage multiple projects at one time
  • Ability to prioritize and organize effectively
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to supervise and motivate others
  • Ability to use personal computer and software applications
  • Ability to maintain professional demeanor in stressful situations Proficiency with Microsoft Office


EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
#LI-LQ1
SMD540 2023-26740 2023
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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