Manager, Community Relations (58251)

About the Sugar Land Space Cowboys:

The Sugar Land Space Cowboys, Triple-A affiliate of the Houston Astros, bring high-energy baseball and entertainment to Constellation Field in Sugar Land, Texas. With a modern ballpark and strong ties to the Astros organization, the Space Cowboys deliver a dynamic fan experience while developing future Major League talent. Known for their engaging promotions and community presence, the team continues to grow its impact in the Houston area. As part of Diamond Baseball Holdings (DBH), the Space Cowboys are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Summary/Objective:

The Sugar Land Space Cowboys Community Relations Manager position is responsible for developing and implementing community engagement programs to create and foster relationships between the Space Cowboys and the local community, along with overseeing the team’s charitable efforts, contributing to revenue-generating efforts and executing grassroots marketing efforts.

Essential Functions & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversee all charitable efforts and allocation of funds raised through Space Cowboys efforts.
• Establish and foster relationships with non-profit organizations to build opportunities to promote each other, develop fundraising relationships and work to build outside community-based events to the ballpark.
• Coordinate and fulfill community speaking requests for front office engagement in the community and organize front office volunteer events.
• Assist mascot coordinator in operations of annual spring and summer reading program including oversight and production of printed collateral, scheduling and fulfilling in-school reading sessions and assembly, and facilitation of prize/ticket distribution.
• Develop sales and marketing strategy for Orion’s Kids Club including yearly growth of program, quarterly events, ticket distributions, incentives and more.
• Collaborate with marketing team to plan ballpark entertainment activities including, but not limited to, pregame performances, national anthem singers and community tabling efforts.
• Work closely with partnership team to ideate and activate community partners programs.
• Organize and execute all jersey auctions including day-of auction, inventory and pick-up.
• Work to achieve sales goal through group sales, fundraising ticket sales and Orion’s Kids Club.
• Proactively interact and engage with fans at events and in-stadium.
• Hire and manage Street Team employees and promotional associate, as needed.
• Other duties as assigned.

Education and/or Experience & Skills:

Required

• Bachelor’s degree in related field and/or equivalent experience.
• Ability to manage multiple projects simultaneously.
• Excellent written communication skills, both oral and written.
• Ability to work independently and self-motivate.
• Strong time management skills.
• Proficient in Microsoft Suite (Excel, Word, Outlook).
• Must be highly organized, detail-oriented and technically minded; demonstrate excellent follow-through.
• Understanding of the game of baseball.
• Ability to work flexible hours including nights, weekends and selected holidays.
• Creative and proactive problem solver.

Preferred

• Minimum of two (2) years of experience preferred.
• Minimum of two (2) years management experience preferred.
• Experience in sports or entertainment industry.
• Prior work with or alongside non-profit experience.
• Bilingual (Spanish) skills are a plus.

Supervisory Responsibility

This position manages the Street Team employees and promotional marketing associate and is responsible for the performance management and hiring of those employees.

Work Environment

This job operates in a clerical, office setting.  This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Ability to lift 20 lbs.
• Ability to work outdoors.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.