Manager, Communications

Posted 5 Days Ago
Be an Early Applicant
Markham, ON, CAN
In-Office
84K-106K Annually
Senior level
Energy
The Role
Lead and execute strategic internal and external communications, media relations, content development, stakeholder engagement, and crisis communications. Manage and mentor a communications team, oversee budgets, vendors, and campaigns, and advise senior leadership to protect and advance organizational reputation.
Summary Generated by Built In

SUMMARY

A Manager, Communications is responsible for developing and executing communication strategies that support an organization's goals, reputation, and stakeholder engagement. The role typically combines internal communications, public relations, media relations, content creation, and strategic messaging.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

  • Full involvement with recruiting talent.
  • Provides mentoring, coaching and guidance to all team members.
  • Objectively recommends compensation adjustments.
  • Manages all aspects of performance.

Strategic Communications

  • Develop and implement communication plans aligned with business objectives. 
  • Create messaging frameworks for corporate initiatives, programs, and campaigns. 
  • Advise senior leadership on communication strategies and best practices. 

Internal Communications

  • Manage employee communication channels (intranet, newsletters, town halls, emails). 
  • Develop content that keeps employees informed and engaged. 
  • Support organizational change and culture initiatives through communication programs. 

External Communications & Public Relations

  • Build and maintain relationships with media outlets and journalists. 
  • Prepare press releases, media kits, statements, and speeches. 
  • Coordinate media interviews and public appearances for executives. 
  • Monitor media coverage and manage reputation-related issues. 

Content Development

  • Oversee creation of written, digital, and multimedia content. 
  • Ensure consistency of brand voice and messaging across all channels. 
  • Manage editorial calendars and communication campaigns. 

Stakeholder Engagement

  • Communicate with customers, partners, government agencies, investors, or community groups as applicable. 
  • Support events, conferences, and public engagement activities. 

Crisis Communications

  • Develop crisis communication plans and protocols. 
  • Respond to issues that may affect organizational reputation. 
  • Coordinate communication during emergencies or sensitive situations. 

Team & Project Management

  • Lead communication staff, agencies, consultants, or vendors. 
  • Manage budgets, timelines, and communication projects. 
  • Measure and report on communication effectiveness.

KNOWLEDGE & SKILLS

  • Education - Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field. 
  • Master's degree is sometimes preferred for senior positions. 
  • Experience - Typically 5–10 years of experience in communications, PR, corporate affairs, or marketing communications. 
  • Experience managing communication campaigns and stakeholder relationships. 
  • Previous supervisory or leadership experience is often required. 

Licenses and/or Professional Accreditation

  • N/A

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Skills Required

  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or related field
  • Master's degree
  • 5-10 years of experience in communications, PR, corporate affairs, or marketing communications
  • Previous supervisory or leadership experience
  • Experience managing communication campaigns and stakeholder relationships
  • Experience developing and implementing communication and crisis communication plans
  • Experience with media relations, press releases, executive communications, and speechwriting
  • Experience managing budgets, agencies, consultants, or vendors
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The Company
HQ: Markham
5,173 Employees
Year Founded: 1992

What We Do

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. - BGIS is a global leader in integrated facilities management services. More than 600 million square feet of client portfolios spanning multiple markets including government, higher education, utilities, telecommunications, financial services, oil and gas, healthcare and information in the clouds. In addition to managing a diverse portfolio of office, retail, college, hospital and industrial assets, BGIS is a global leader in the management of data centers and other critical environments

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