Manager, Commercial Operations

Posted 2 Days Ago
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Cambridge, MA, USA
In-Office
116K-145K Annually
Senior level
Biotech
The Role
Lead and optimize MLR/material review processes across Veeva Vault, oversee forecasting and coordinator support, build dashboards and reports, manage vendor and coordinator activities, train cross-functional teams, support FDA submission workflows, and drive continuous process and system improvements.
Summary Generated by Built In

Why Sarepta? Why Now?

The promise of genetic medicine has arrived, and Sarepta is at the forefront. We hold a leadership position in Duchenne muscular dystrophy (Duchenne) and are building a robust portfolio of programs across muscle, central nervous system, and cardiac diseases. In 2023, we launched our fourth therapy and the first ever gene therapy to treat Duchenne. 

We’re looking for people who see unlimited potential in themselves and who are motivated by an unwavering commitment to patients.

What Sarepta Offers

At Sarepta, we care deeply about all the people in our community and believe in the importance of supporting them in all aspects of their lives. We aspire to maintain a culture that acknowledges people bring their whole selves to work, and we will strive to help everyone in our community integrate their work and personal lives while maintaining productivity. We are committed to offering a range of benefits and work-life resources designed to support people in the following areas:

  • Physical and Emotional Wellness

  • ​Financial Wellness

  • Support for Caregivers
     

For a full list of our comprehensive benefits, see our website: https://www.sarepta.com/join-us
 

The Importance of the Role

The Manager, Marketing Operations, is responsible for leading MLR processes and related initiatives across the Commercial Marketing Operations platform. This individual will oversee MLR review activities, forecasting, and coordinator support across commercial and medical teams while driving the continued evolution of the material review process. The role also supports the integration of process and system enhancements to ensure compliance and safeguard the business and field partners. Success in this role requires experience working in a regulated environment, as well as knowledge of pharmaceutical or biotechnology business processes and strong program/project management capabilities.

The Opportunity to Make a Difference

  • Serve as a seasoned, self-starting leader who can drive MLR review across the Veeva Vault platform, with a focus on continuously improving the material review process, including but not limited to material review, print/fulfillment, and digital assets such as CRM and Veeva Approved Email.
  • Demonstrate deep technical knowledge of the Veeva Vault platform, including PromoMats, Vault Medical and Veeva CRM.
  • Develop and implement metrics plans and optimization strategies to improve material review efficiency and forecast review volume.
  • Build dashboards, reports, and analyses that clearly communicate Marketing Operations effectiveness following project launches (i.e. Material Review forecasting, Label Updates, Project Initiatives, etc)
  • Complete additional responsibilities assigned by the Director, Commercial Operations, with a focus on continuous improvement.

More about You

  • BA/BS degree in a related field; 5 - 7 years related experience
  • MA/MS degree in a related field; 3 - 5 years related experience 
  • Serve as the operational review process expert within the Veeva Vault platform.
  • Lead the field communication process.
  • Lead material review forecasting in support of prioritization across US and OUS review scope.
  • Lead forecasting and post-submission processes for materials submitted to the FDA.
  • Provide oversight and day-to-day management of material review coordinator(s) and vendor relationships.
  • Train cross-functional internal teams on system capabilities and best practices, including onboarding needs and continuous improvement opportunities.
  • Develop processes, playbooks, and training materials to support system enhancements and ongoing improvement initiatives following rollout.
  • Provide coordinator support, such as task driven activities as back up when needed

What Now?

We’re always looking for solution-oriented, critical thinkers.

So, if you’re comfortable with ambiguity and candor, relish challenging yourself, and place kindness and integrity at the forefront of how you approach your peers and work, then we encourage you to apply.
 

#LI-Hybrid

Blank

This position is hybrid, you will be expected to work on site at one of Sarepta’s facilities in the United States and/or attend Company-sponsored in-person events from time to time.

The targeted salary range for this position is $116,000 - $145,000 per year. Sarepta is making a good faith effort to be transparent and accurate around our hiring ranges. The salary offer is commensurate with Sarepta’s compensation philosophy and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity.

Candidates must be authorized to work in the U.S.

Sarepta Therapeutics offers a competitive compensation and benefit package.

Sarepta Therapeutics is an Equal Opportunity/Affirmative Action employer and participates in e-Verify.

Skills Required

  • BA/BS degree in a related field with 5-7 years related experience (or MA/MS with 3-5 years)
  • Demonstrated experience working in a regulated pharmaceutical or biotechnology environment
  • Deep technical knowledge of the Veeva Vault platform (PromoMats, Vault Medical) and Veeva CRM
  • Experience leading MLR/material review processes, including digital assets, print/fulfillment, and CRM/email review workflows
  • Experience with material review forecasting and post-submission processes for FDA
  • Strong program and project management capabilities
  • Experience building dashboards, reports, and metrics to measure Marketing Operations effectiveness
  • Experience managing or providing oversight to coordinators and vendor relationships
  • Ability to develop processes, playbooks, and training materials and deliver training to cross-functional teams
  • Authorization to work in the U.S. (must be authorized to work without sponsorship)

Sarepta Therapeutics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sarepta Therapeutics and has not been reviewed or approved by Sarepta Therapeutics.

  • Fair & Transparent Compensation Feedback suggests pay is considered fair for the role and overall compensation is competitive. Statements referencing good compensation and the company’s positioning of competitive compensation reinforce this perception.
  • Leave & Time Off Breadth Feedback points to generous paid time off, holidays, sick time, and paid parental leave. This breadth supports balance and is consistently highlighted as a strength.
  • Healthcare Strength Coverage spans medical, dental, vision, prescription, disability, and life insurance with added critical illness and accident options. The scope indicates robust healthcare support.

Sarepta Therapeutics Insights

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The Company
HQ: Cambridge, MA
1,464 Employees

What We Do

Sarepta Therapeutics, headquartered in Cambridge, Massachusetts, is a global biotechnology company on an urgent mission: engineer precision genetic medicine for rare diseases that devastate lives and cut futures short. We hold leadership positions in Duchenne muscular dystrophy (DMD) and limb-girdle muscular dystrophies (LGMDs), and we currently have more than 40 programs in various stages of development. Our vast pipeline is driven by our multi-platform Precision Genetic Medicine Engine in gene therapy, RNA and gene editing. For information on our Community Guidelines, please visit sarepta.com/community-guidelines. We want to share a reminder with all job seekers and candidates regarding the persistence of recruiting fraud. Please read a message about recruiting fraud and steps you can take to protect yourself here: https://www.sarepta.com/recruiting-fraud

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