ABOUT LGC:
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.
The Manager, Commercial Enablement at LGC provides an exceptional chance to develop and build our commercial operations. In this crucial leadership role, you will manage sales efficiency, process rigor, and the implementation and enhancement of commercial systems in the USA. As a "player-coach," you will lead a dedicated team passionate about sales training, contract management, and commercial systems support.
Collaboration is key in this role, working closely with Sales, Marketing, Customer Service, Operations, Finance, Legal, and IT to ensure operational readiness and data visibility. Your efforts will drive scalable revenue growth and maintain flawless systems alignment.
Key Responsibilities:
Sales Enablement & Training
- Develop and manage onboarding and ongoing sales training programs.
- Partner with Sales and Marketing leadership to align training, sales tools, and content with strategic priorities.
- Coordinate the creation and distribution of playbooks, battlecards, and selling tools to ensure sales teams are exceptionally prepared.
Commercial Contract Management
- Track and maintain sales/commercial contracts across different geographies and customer segments.
- Collaborate with Legal, Sales, and Sales Leadership to ensure compliance and renewal timelines.
- Monitor execution timelines, review client performance, and identify risks and opportunities in key agreements.
CRM & Commercial Systems
- Lead administration and provide user support for CRM systems like Salesforce and HubSpot.
- Assist in the implementation, user uptake, and enhancement of commission tracking systems and quoting tools.
- Act as the business lead for the integration between systems, ensuring seamless data flow.
Commissions & Incentive Tracking
- Support tools used by the commercial operations team to process and track commissions.
- Supervise territory data operations to secure the smooth rollout of commission tracking systems.
Team Leadership
- Mentor and develop a team of specialists in enablement, systems, and operations.
- Establish clear priorities, benchmarks, and performance expectations.
- Foster a culture of accountability, agility, and continuous improvement.
- Bachelor’s degree in Business, Marketing, Operations, or a related field; MBA preferred.
- 6–10+ years of experience in commercial operations, sales enablement, or sales systems management.
- Proven experience managing CRM platforms and sales enablement tools.
- Strong understanding of B2B and B2C commercial processes.
- Demonstrated success in player-coach roles with small teams.
- Excellent communication, collaboration, and problem-solving skills.
Preferred Skills and Attributes:
- Experience in life science commercial operations or direct sales within a global sales organization.
- Proficiency in reporting and analytics tools like Excel, Power BI, and Tableau.
- Understanding commercial policy enforcement and contract compliance guidelines.
- Change management and user adoption experience in enterprise system rollouts.
OUR VALUES
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
#scienceforasaferworld
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What We Do
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range.
LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products.
LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community.
LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
