Manager - Commercial Education Enablement

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.

We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.

But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.

Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.

Position Summary

The Manager – Commercial Education Enablement is responsible for the development, implementation, and adoption of the training program within Caris Life Sciences, ensuring peak performance of the commercial group toward achieving the desired company goals and metrics.  The Manager will report to the Senior Director of Enablement and work closely with the other members of the Commercial Education Team, Sales Operations, the Sales Leadership Team, Marketing, field-based personnel, and other departments to maintain a high level of communication, uncover needs, and create a strategy for constant improvement.

Job Responsibilities

• This manager would be responsible for the field’s training on SFDC, Caris’ portals, territory management, and roll outs of Sales Enablement tools.

• This manager will be a liaison for the Commercial Education team and the Commercial Operations organization at Caris, working to ensure that the sales team is informed on all updates, enhancements, and digital resources available to them.

• Development, management, and deployment of core curriculum for new hires to the organization.

• Design (creates agenda and training materials) and facilitate training classes as necessary.

• Regularly assess the performance of the commercial team and seek to identifies regional, national, and role specific training needs and competency gaps and collaborate to devise a training plan(s) for improvement.

• Organize, lead, and present virtual and in-person trainings when requested.

• Field travel with members of the commercial team to learn about field challenges that can be supported by training as well as provide just in time coaching feedback to field team personnel and their supervisor.

• Collaborate with partners across the organization.

• Maintain a general understanding of the company’s core products, systems, and processes to develop training in any of these areas. 

• Handle multiple simultaneous projects, prioritize to meet tight deadlines, and demonstrate calmness in times of uncertainty and under stress.

• Apply strategic and creative thinking.

• Use SFDC, MS Word, MS Excel, PowerPoint, and other tools when necessary for the creation of visually and verbally engaging training materials and reports.

• Work within a group setting and take a personal sense of responsibility for group performance.

• Submit all necessary paperwork, including travel itineraries, activity reports, monthly reports and expense reports, as required, accurately and in a timely manner.

• Perform other related duties as assigned.

• Create clear, well written, grammatically correct communications and training documents.

• Continuously explore, assess, and present cutting edge tools and industry trends to enhance the effectiveness of the Commercial Education department.

• Measure and report effectiveness of training programs toward pre-defined goals.

Required Qualifications

• Training and development experience in a biotech or healthcare related field.

• A minimum of 3 years of sales experience in healthcare related field.

• Experience successfully coaching others.

• Proven ability to effectively present to small and large audiences.

• Must be a self-starter requiring little supervision.

• Bachelor's degree from an accredited university.

• Proficient computer skills, which must include:  Salesforce.com, Microsoft Word, Excel, Outlook, and PowerPoint.

• Ability to travel up to 25%

Preferred Qualifications

• Experience in the oncology sales field.

• Experience in Sales Enablement, Digital Health tools, and working with Sales Operations.

• Possess high degree of leadership, professional poise, and communication skills.

• Ability to successfully mentor/coach others.

• Demonstrates decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to sales leadership.

• Strong organizational skills and attention to detail.

• Ability to multi-task and work in a fast-past, deadline driven environment.

• Having a strong knowledge of oncology therapeutics and molecular laboratory science is an advantage. 

• Proficient computer skills, which must include: SFDC, Microsoft Word, Excel, Outlook, and PowerPoint. General working knowledge of Internet for business use.

• Demonstrated ability to positively receive and respond to feedback for improvement and development.

Other

• Some evenings and/or weekends may be required.

Physical Demands

• Must possess ability to sit and/or stand for long periods of time.

• Employee may be required to lift routine office/training supplies and use standard office equipment.

Conditions of Employment:  Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.

This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.