Manager, Colleague Productivity Product Owner​

ROLE SUMMARY
Background: Colleague Productivity Products is a core area of Pfizer Digital, empowering colleagues with tools for finding and curating knowledge, collaborating on files and documents, meeting together virtually and in person, and communicating corporate messaging throughout the enterprise.
Job Overview: We are seeking a highly skilled and motivated Manager, Product Owner, that will lead our roadmap and strategy around these critical tools. This role is responsible for working with our external partners and internal stakeholders to create the roadmaps for these products. They will also lead and communicate the vision for these product categories and work with our training teams to empower Pfizer to use them effectively.
ROLE RESPONSIBILITIES
Product Roadmap Stewardship
Be the owner of multiple product roadmaps. Must be able to:

• Define and maintain quarterly/annual product roadmaps aligned to business objectives, customer needs, and budget constraints.
• Balance capacity across teams and vendors; proactively manage cross product dependencies and risks.
• Socialize roadmap decisions and trade‑offs with leadership and stakeholders, keeping plans current as data and priorities evolve.

Outcomes & KPI Ownership
Establish, track, and communicate the measures that define success. Must be able to:

• Set outcome based KPIs/OKRs for each product and the portfolio (e.g., adoption, satisfaction, reliability, cost to serve, cycle time, release frequency).
• Build measurement plans and instrumentation; ensure dashboards provide leading/lagging indicators and clear targets.
• Run regular performance reviews; identify insights and actions; adjust the roadmap and backlog to improve value realization.

Backlog Management & Delivery Readiness
Translate strategy into prioritized work for agile execution. Must be able to:

• Convert outcomes into epics/features/user stories with crisp acceptance criteria and definition of done.
• Maintain a transparent, continuously prioritized backlog across products; manage scope and aging.
• Prepare teams for delivery (grooming, PI/quarterly planning) and ensure increments land on time and meet quality standards.

Stakeholder Engagement & Voice of the Customer
Create a tight feedback loop with customers and partners. Must be able to:

• Lead discovery (interviews, surveys, telemetry) to validate problems, propositions, and experience quality.
• Represent the customer in decision forums; reconcile input from business owners, compliance, support, and engineering.
• Drive launch/adoption plans in partnership with change/training teams; measure and improve adoption and satisfaction.

Governance, Financials & Risk
Run the product as a business. Must be able to:

• Own investment cases and benefit realization; monitor budget vs. value and optimize run/grow/transform spend.
• Maintain product lifecycle governance (privacy, security, accessibility, compliance) and vendor/SOW performance.
• Identify and mitigate risks; maintain clear decision logs and auditable artifacts.

Communication & Leadership
Create clarity, generate energy, and deliver success across the portfolio. Must be able to:

• Craft a compelling narrative for strategy, outcomes, roadmap, and KPI performance; tailor communications for execs, teams, and customers.
• Make timely, transparent trade‑offs; drive alignment across Digital, business units, and vendors.
• Explain technical decisions in ways that non-technical folks can understand
• Be highly collaborative with leadership both inside and outside of Digital

Ecosystem & Integration Mindset
Ensure products fit together coherently and responsibly. Must be able to:

• Apply platform as product thinking; reuse standards, patterns, and shared services to speed delivery and reduce risk.
• Coordinate with architecture, security, data, and support teams to keep integrations and SLAs robust.

BASIC QUALIFICATIONS

• Education:
  • Bachelor's degree in Technology or a related field w/ at least 4 years of applicable experience

• Experience:
  • Proven experience in software development, large-scale applications, Generative AI, or a related field.
  • Experience in consumer digital products and associated technical project management roles is highly desirable.

• Analytical Skills:
  • Excellent analytical and problem-solving skills.
  • Ability to interpret complex data and translate it into actionable insights.

• Communication Skills:
  • Strong communication and presentation skills.
  • Ability to convey technical information to non-technical stakeholders effectively.

• Technical Skills:
  • Generative AI skill and experience using Generative AI.
  • Understand product roadmaps, backlogs and tools to facilitate

• Collaboration:
  • Ability to work collaboratively with cross-functional teams.
  • Experience in managing and prioritizing multiple projects simultaneously.
  • Experience leading cross-functional teams.

• Industry Knowledge:
  • Stay up-to-date with the latest trends and best practices in Generative AI.
  • Understand the product space assigned.

PREFERRED QUALIFICATIONS

• Master's Degree

Work Location Assignment: Flexible
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
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