We are seeking an experienced Cloud Infrastructure Engineering Manager to oversee and manage our cloud infrastructure delivery team. The Manager of Cloud Infrastructure Engineering will lead and oversee the cloud infrastructure engineering team, ensuring the reliability, scalability, and efficiency of the organization’s cloud infrastructure. Key responsibilities for this roll will include managing application deployments, creating and reviewing automation scrips
Key Responsibilities:
- Team Leadership: Lead and mentor a team of cloud engineers and administrators, fostering a culture of continuous improvement.
- Oversee Cloud and Co-located Systems: Manage the deployment, operation, and maintenance of cloud infrastructure (e.g., AWS, Azure, Heroku) and co-located systems (e.g., Rackspace, Expedient).
- Ensure System Performance: Maintain availability, performance, and security of cloud systems through effective monitoring, maintenance, and incident response, meeting business SLAs and defined KPIs and OKRs.
- Develop Policies and Best Practices: Create and enforce cloud operation policies, procedures, and best practices to optimize performance and security. Work with the Cloud Architect and other stakeholders to design scalable and cost-effective cloud solutions.
- Disaster Recovery Planning: Lead disaster recovery planning and execution to ensure business continuity.
- Collaboration and Support: Work closely with IT, development, and business teams to ensure seamless integration and delivery of cloud services, providing support and troubleshooting as needed.
- Stay Current with Cloud Technologies: Keep abreast of the latest trends and advancements in cloud technologies and integrate them into the organization’s strategy.
- Promote Continuous Improvement: Foster a culture of continuous improvement, innovation, and collaboration within the Cloud Operations team.
Qualifications:
- Minimum of 7-10 years of experience in cloud operations, infrastructure management, and team leadership, with a proven track record of managing and optimizing cloud environments effectively. Demonstrated experience in a Cloud Operations Manager or similar leadership role.
- Extensive Knowledge: Deep understanding of cloud platforms (AWS, Azure, Heroku) and cloud management tools.
- Cloud Security and Networking: Strong expertise in cloud security, networking, and infrastructure management.
- Leadership Skills: Excellent leadership and team management capabilities with a track record of building and leading high-performing teams.
- Project Management: Oversee, track, and delegate CloudOps projects, and conduct daily stand-up meetings. Assist engineers with blockers and delivery plans.
- Problem-Solving: Exceptional problem-solving and decision-making abilities.
- Communication Skills: Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
- Certifications: Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert) are a plus.
- Technical Proficiency: Strong working knowledge of DNS and security certificates, and their use in managing websites and securing services.
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What We Do
Founded in 2003 in Chicago, we’re a leading global digital experience consultancy that elevates brand experiences and drives superior client outcomes with services in Strategy & Insights, Experience Design, Technology, Analytics, and Marketing. Our services are designed around a single, unifying purpose: to help brands compete and win through a continuous and collaborative partnership we call co-innovation. Our people, our clients, and our partners are what put the “us” in Bounteous.
Why Work With Us
Our company's success is a product of our people. We hire the best and brightest professionals to co-innovate with brands on their digital futures. With state-of-the-art collaboration centers worldwide we’re able to co-innovate with clients and build lasting connections with team members to foster career growth.
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