The Role
The Manager of Cloud Infrastructure Enablement leads cloud and data operations, focusing on modernization, automation, budgeting, and compliance while mentoring teams and managing vendor relationships.
Summary Generated by Built In
Job Summary & Responsibilities
This is a hybrid position located in Miami Lakes, FL
SUMMARY: The Manager of Cloud Infrastructure Enablement is a senior leadership role responsible for modernizing, operating, and continuously improving the organization's Cloud Operations and Data Operations capabilities. This role bridges strategy and execution, ensuring operational readiness, resilience, efficiency, and scalability across cloud infrastructure, enterprise data platforms, and supporting services. This position serves as a key transformation leader, enabling the shift toward modern, cloud-native, automated, and resilient operations. The role partners closely with Architecture, Application Development, Information Security, ITSM, and business stakeholders to ensure that cloud and data services are delivered securely, reliably, cost-effectively, and in alignment with regulatory and business requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Cloud & Data Operations Leadership:
- Leads and influences the strategic improvements operations of Cloud Infrastructure and Enterprise Data Platforms, including cloud-native services, databases, data transfer, automation, backup, and disaster recovery.
- Oversees transformation of production operations including monitoring, incident response, problem management, change management, capacity planning, and availability management.
- Ensure 24x7 operational support models and Tier 2 / Tier 3 escalation coverage for critical cloud and data services are keeping up with business and resiliency requirements.
- Oversees Capex/Opex budgets for Cloud and Data Operations to identify efficiency, cost control, and prepare budgetary based planning to transform technology debt
- Operational Readiness & Transformation:
- Drives operational readiness for new platforms, services, and technologies by defining support models, runbooks, SLAs, monitoring, and resiliency patterns.
- Leads transformation initiatives focused on automation, standardization, cloud-native adoption, and operational efficiency.
- Promotes a culture of continuous improvement, proactively identifying opportunities to reduce manual effort, improve reliability, and optimize cost.
- Acts as a change agent to break down silos between infrastructure, data, security, and application teams.
- Strategy, Architecture & Standards:
- Partners with Information Security, CISO, and Risk teams to ensure data protection, encryption, access controls, retention, and regulatory compliance (e.g., FFIEC, GLBA, PCI).
- Ensure disaster recovery and business continuity plans are developed, maintained, and periodically tested.
- Supports audits, risk assessments, and control testing related to cloud and data operations.
- Ensure operational controls and monitoring are in place to support regulatory and internal policy requirements.
- Financial & Vendor Management:
- Manages and oversees operational budgets, forecasting, and cost optimization initiatives for cloud and data platforms.
- Oversees vendor relationships, contracts, and performance for cloud service providers and third-party platforms.
- Participates in RFPs, RFIs, and vendor evaluations to ensure solutions meet operational, security, and financial requirements.
- People Leadership:
- Mentors and develops the technical direction of cloud operations, database operations, and data automation teams.
- Establishes clear goals, performance expectations, and development plans aligned with transformation objectives.
- Fosters a collaborative, high-performing, and customer-focused culture.
- Ensure effective knowledge sharing, documentation, and succession planning within the teams.
- Supervisory Responsibilities:
- Directly manages managers, technical leads, and individual contributors as applicable and if necessary
- Responsible for hiring, coaching, performance management, and career development.
- Organizes team structures and resource allocation to support operational and strategic priorities.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
SUPERVISORY RESPONSIBILITIES
- Supervises function, projects or services and/or one or more employees, as applicable.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION
Bachelor's Degree or equivalent combination of education and experience required
EXPERIENCE
- 8+ years of progressive experience in Information Technology, with significant focus on Cloud Operations, Infrastructure Operations, and/or Data Operations
- 5+ years in a leadership or senior management role overseeing enterprise-scale platforms
- Demonstrated experience modernizing legacy operations into cloud-native, automated operating models
- Experience with monitoring, incident management, DR/BCP, backup/recovery, and capacity planning
- Experience with adopting and steering SRE (Site Recovery Engineering) best practices
CERTIFICATES, LICENSES, REGISTRATIONS
- CISSP, CCSP, or equivalent security certifications awareness preferred
- Cloud certifications (e.g., AWS, Azure) strongly preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Strong understanding of cloud platforms and services (AWS IaaS, PaaS, managed databases, automation).
- Deep knowledge of enterprise database technologies (e.g., SQL, Oracle, PostgreSQL, Snowflake, Informatica, DBT) and cloud-native data services.
- Working knowledge of security, encryption, identity, and data protection best practices.
- Familiarity with ITSM, change management, and operational governance frameworks.
- Proven ability to lead cross-functional teams and influence without direct authority.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent written and verbal communication skills.
- Ability to balance strategic vision with hands-on operational leadership.
- Customer-focused mindset with strong vendor and stakeholder management capabilities.
- Typical office environment with occasional after-hours or On-Call responsibilities.
- Ability to support critical incidents and major transformation initiatives as required.
- Travel may be required on a limited basis.
ADDITIONAL INFORMATION
- Candidates residing in locations within BankUnited's footprint may be given preference.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES
Skills Required
- Bachelor's Degree or equivalent combination of education and experience
- 8+ years of progressive experience in Information Technology
- 5+ years in a leadership or senior management role
- Demonstrated experience modernizing legacy operations
- Cloud certifications (e.g., AWS, Azure) strongly preferred
BankUnited Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BankUnited and has not been reviewed or approved by BankUnited.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, and vision options plus disability and life insurance. Wellness programming is described as robust, including incentives, screenings, and on-site fitness facilities at the corporate center.
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Retirement Support — Retirement support includes a 401(k) plan with a company match and relatively quick eligibility after one month. Auto-enrollment and auto-increase features are described, which can help employees build savings consistently.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including a sizable PTO range by level and paid holidays. Additional time-off programs such as volunteer time and flexible/hybrid/remote arrangements are also described for eligible positions.
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The Company
What We Do
BankUnited, Inc., with total consolidated assets of $35.2 billion at March 31, 2021, is a bank holding company with one wholly owned subsidiary, BankUnited. BankUnited, a national banking association headquartered in Miami Lakes, Florida, provides a full range of banking services to individual and corporate customers through banking centers in Florida and New York. The Bank also provides certain commercial lending and deposit products on a national platform. Here at BankUnited, we endeavor to provide, through experienced lending and relationship banking teams, personalized customer service and offer a full range of traditional banking products and services to both commercial and retail customers.
