Who We Are
At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives.
As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive.
Why Join our Team
At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!
We support our team with a competitive compensation and benefits package, including:
- Annual compensation between $85,000-$90,000, PLUS an annual performance-based, discretionary incentive.
- Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
- Comprehensive health benefit options: Medical, dental, and vision coverage
- 401(k) with competitive employer match
- Company-paid life and disability insurance
- Paid parental leave and wellbeing incentives
- Generous paid time off, including volunteer time
- Flexible spending accounts for healthcare and dependent care
- Professional development opportunities and tuition reimbursement
- Remote work flexibility (role-dependent)
- Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.
At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time.
What You Will Do - Essential Functions
Clinical Leadership & Performance Management
Leads and develops the Clinical Response team, ensuring strong clinical performance, operational effectiveness, staff development, and 24/7 service coverage.
Clinical & Program Expertise
Provides clinical oversight and expertise to support member care, resolve complex issues, and foster effective collaboration with providers, clients, and internal stakeholders.
Quality Improvement & Compliance
Ensures quality, regulatory compliance, and continuous improvement through audits, oversight, reporting, and adherence to organizational and contractual standards.
Team Leadership & Development
Builds a high-performing, accountable team culture through coaching, training, collaboration, and alignment with organizational values and goals.
Who You Are
- Required Qualifications
- Current, active, and unrestricted license issued by a state or territory of the United States to practice independently with a legal scope of practice that permits independent assessments; Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist or Registered Nurse in the state in which the business operation is located and/or other states as required by law, regulation or contract.
- For Registered Nurses, a Bachelor’s Degree in Nursing is required.
- Minimum of five (5) years of post-licensure clinical experience.
- Three (3) years of Direct Clinical Supervisory Experience.
- Strong leadership and team management skills with experience in performance management.
- Clinical supervision and consultation must be available (24 hours a day) and used to ensure adequate knowledge of state laws is appropriately integrated into the delivery of services.
- Demonstrated knowledge of behavioral health coverage of specific insurance products, such as integrated EAP, PPO & MMH, and MC+ products.
- Prior EAP experience.
- Extensive clinical knowledge base including crisis management experience.
- Strong computer skills including an ability to communicate telephonically and type.
- Proven written and oral communication skills, organizational skills, demonstrated willingness to work within a collaborative, team-oriented environment.
- Ability to comprehend medical policy and criteria and clearly articulate health information.
- Self-motivation and the ability to assume a lead role and meet objective.
- Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
- Living our Values
- Serving everyone with compassion and leading with empathy.
- Stepping up and creating value by taking charge and acting when there is an opportunity.
- Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
- Nurturing growth and belonging by respecting and celebrating everyone for who they are.
- Competencies
- Self-motivated and ability to lead team to achieve Lucet goals
- Demonstrates consistency in professional demeanor in response to all situations regardless of the nature or circumstances of the situation
- Detail oriented
- Excellent organizational skills
- Demonstrates leadership
- Ability to work within a collaborative, team oriented environment
- Working Conditions
- High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required.
- Frequent use of computer and phone systems
- Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations.
- Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
- A quiet workspace with minimal background noise for calls.
- This role requires working from a fixed, designated workspace in your home and does not allow flexibility in work locations even within the home.
- A hardwired internet connection is required along with ability to sit for extended periods using company-issued wired headsets and desktop equipment
We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health.
This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Current, active, unrestricted U.S. license permitting independent clinical assessments as a Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist, or Registered Nurse
- Bachelor's degree in Nursing for Registered Nurse candidates
- At least five years of post-licensure clinical experience
- At least three years of direct clinical supervisory experience
- Strong leadership, team management, and performance management skills
- Availability for clinical supervision and consultation 24 hours a day
- Knowledge of behavioral health coverage for insurance products such as integrated EAP, PPO, MMH, and MC+
- Prior Employee Assistance Program experience
- Extensive clinical knowledge, including crisis management experience
- Strong computer skills and ability to communicate by telephone and type
- Strong written, oral, organizational, and collaborative communication skills
- Ability to comprehend medical policy and criteria and clearly articulate health information
- Ability to pass required background checks, healthcare sanctions checks, watchlist checks, and a 10-panel drug screen
- High-speed hardwired internet with minimum 20 Mbps download, 5 Mbps upload, and maximum 100 ms latency
- Quiet designated home workspace with minimal background noise and ability to sit for extended periods
What We Do
Lucet is transforming health care by combining advanced technology with compassionate, whole health care. We deliver integrated behavioral health and medical services making care more connected, accessible and personalized than ever before. Powered by next-generation platforms and real-time data, our model ensures seamless coordination between people, providers and support teams. From in-home visits to behavioral health care navigation, we tailor every experience to meet every individual’s unique health journey. To learn more, visit LucetHealth.com.
