Manager of Clinic Operations

JOB DESCRIPTION: 

The Manager of Clinic Operations manages and coordinate activities within all clinics. In addition, the manager provides oversight and assistance to the supervisors and coordinators of the clinics they supervise. Manager of Clinic Operations is responsible for the recommendation, development, process improvement, and implementation of policies and procedures within the clinics and for keeping the Clinic Medical Director or Chief Medical Officer, and Executive Director of Clinic Operations informed of both progress and potential problems. Responsible for the direction and evaluation of patient care delivery, maintaining operational aspects of the clinics, achieving clinic goals, as well as working in collaboration with other service areas.

• • Provide oversight to daily operations of the clinics.
  • Ensures standards of patient care through QA monitors working closely with the quality improvement Coordinator.
  • Understands and works toward meeting current regulatory standards of RHC, and OSHA standards.
  • Assist in leading the clinic to achieve strategic goals of Amberwell Health System. 
  • Responsible for assisting with on-going performance evaluation, guidance, and development of personnel.
  • Assist supervisors in ensuring smooth daily operations and standardizing process across the clinics. 
  • Ensures all clinic are performing in conjunction with RHC standards. 
  • Responsible for cost-effective programs.
  • Identifies problems and communicates solutions to appropriate personnel.
  • Keeps open communication with other Clinic Operations Managers and Executive Director of Clinic Operations.
  • Provides opportunities for growth and development of clinic staff.
  • Leads and attends staff meetings, huddles and performs rounding at all clinics
  • Assist Clinic Managers and Nurse managers with problem solving and process improvement needs across all clinics.
  • Ensures appropriate staffing and FTE’s at all clinics.
  • Leads Service Line Quarterly meetings
  • Provides Monthly reporting on clinic statistics

ABOUT AMBERWELL HEALTH:

Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve, providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patient care services including inpatient, surgical, orthopedic, maternal, health at home, emergency care services. In addition, Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology, laboratory, cardiopulmonary, rehabilitation therapy, occupational health, infusion, nutrition, pharmacy, administrative services, and many other specialty services.

AMBERWELL CULTURE:

Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with “wow” experiences in each department. At Amberwell, we go beyond excellence to provide the unexpected.

At Amberwell, you will find a professional environment that values consistency, collaboration, and patient-first decision making. Servant leadership is both modeled and mentored, with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization, our patients, and our communities.

To learn more about Amberwell Health, our affiliated organizations, and available career opportunities, visit careers.amberwellhealth.org.

JOB QUALIFICATIONS:

• Experience:
  • Minimum Required Experience: Experience in the clinic setting with strong oral and written communication skills.
  • Preferred Experience: 2-5 years’ experience working in a clinic leadership position.
• Education:
  • Minimum Required Education: High School Diploma
• Preferred Education: Completion of an accredited bachelor’s program in health care related or business related degree

• Certifications:  
  • Minimum Required: BLS
  • Preferred Certifications: N/A