Position Location Details - You will be able to work remotely from your home location in United States
PURPOSE AND SCOPE:
The Client Success Manager develops, interprets and implements complex financial and/or accounting concepts for financial planning and control. The Client success manager performs economic research and studies in areas of business analysis within the assigned function(s).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Act as the primary point of contact and liaison between clients and revenue cycle operations team
- Analyze and communicate key revenue cycle performance metrics including AR, cash collections, denial trends, reimbursement performance, and write offs
- Present financial and operational performance results to physician partners and executive stakeholders
- Lead review(s) of submitted data for accuracy and integrity; addressing discrepancies and adverse trends as necessary.
- Develop and deliver compelling performance narratives that help clients understand results, trends and opportunities
- Provide an essential contribution to the development and implementation of policies and processes within assigned function(s).
- May support management review of operations by performing cost-benefit analyses comparing diverse operating programs; reviewing financial requests and/or exploring alternative finance methods as necessary.
- Mentor other staff as applicable.
- Assist with various projects as assigned by a direct supervisor.
- Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
- Bachelor's Degree required; Advanced Degree desirable
EXPERIENCE AND REQUIRED SKILLS:
- 5 - 8 years' related experience; or a Master's degree with 3 years' experience; or a PhD without experience.
- Excellent computer skills with advanced proficiency in word processing, spreadsheet, database, presentation and email applications.
- Experience in business warehouse (BW) and financial systems preferred (e.g., SAP, etc.).
- Detail oriented with strong analytical and organizational skills.
- Excellent oral and written communication skills to effectively communicate with all levels of management.
f your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com)
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factorsSkills Required
- Bachelor's degree
- 5-8 years related experience OR Master's degree with 3 years experience OR PhD
- Advanced proficiency with word processing, spreadsheet, database, presentation and email applications (e.g., Word, Excel, PowerPoint, Outlook)
- Detail oriented with strong analytical and organizational skills
- Excellent oral and written communication skills
- Experience in Business Warehouse (BW) and financial systems (e.g., SAP)
- Advanced degree (Master's or PhD) desirable
Fresenius Medical Care Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fresenius Medical Care and has not been reviewed or approved by Fresenius Medical Care.
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Leave & Time Off Breadth — PTO is described as ample for 3x12-hour shifts and is complemented by paid caregiver leave, holidays, and sick time. This range of time-off options provides meaningful flexibility for many roles.
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Healthcare Strength — Medical coverage includes 100% preventive care, office-visit copays, prescription coverage, and disability insurance, while dental covers preventive, basic, and major restorative services up to an annual limit. Vision benefits are also available.
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Wellbeing & Lifestyle Benefits — Wellness programs feature the Rally app with fitness rewards, virtual therapy, and an Employee Assistance Program with free counseling. Additional offerings like digital physical therapy and expert medical opinions broaden holistic support.
Fresenius Medical Care Insights
What We Do
Fresenius Medical Care is the world’s leading provider of products and services for individuals with renal diseases. We aim to create a future worth living for chronically and critically ill patients – worldwide and every day. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life. Our portfolio encompasses a comprehensive range of high-quality health care products and services as well as various dialysis treatment options for both in-center and home dialysis that are individually tailored to our patients’ needs.
