Position Overview:
GLG is looking for an experienced professional for the role of Manager to join our Asia Client Solutions team in Mumbai. Client Solutions Managers work directly to support and manage project inquiries coming from our Corporate client firms based in the region.
The Client Solutions Manager is responsible for coordinating and executing short and mid-term client projects and activities, ensuring the team meets or exceeds its commercial, development, compliance and people targets, supporting Sales expanding our presence in the region, and working with the leadership in developing and implementing business performance improvement initiatives.
Specific responsibilities include (but are not limited to):
- Managing and leading a team of junior to mid-level professionals. Ensure best in class client service practices are upheld through close coaching and support direct reports in their professional development plans, actively managing team performance and people development.
- Role model GLG leadership and culture in and outside the team.
- Facilitating educational interactions between GLG experts (including industry executives, independent consultants, academics, and former policy makers across all sectors) and our clients. Clients seek GLG's support on due diligence research, internal studies, or other strategic/operational engagements. Interactions mainly consist of 1:1 telephone consultations, but may also consist of surveys, in-person meetings, panels, or other custom, in-depth engagements.
- Support the Sales team growing GLG client relationships in India including new clients as well as existing senior stakeholders. This relationship development will stem from proactive phone outreach, project execution, post-project client feedback, and occasional in-person client meetings in partnership with Sales.
- Developing and implementing strategy for our efforts in close collaboration with our Leadership team, Sales team, and other GLG stakeholders.
- Track team performance and create plans to accelerate growth and revenue near- and long-term.
- Programming live in-country meetings or teleconferences on relevant subject matter and news worthy events to our clients in collaboration with Sales.
An ideal candidate will have the following:
- Up to 7-10 years of experience, ideally in full-fledged client facing/servicing roles that could be in consulting, Financial Services, market research, or other professional services or start up environment
- Prior experience in directly managing or mentoring/coaching team members would be a plus.
- Strong can-do attitude and track record of business growth / turnaround
- Proven ability to manage and motivate a team of client service professionals
- Successful track record of working in fast paced, client service environment
- Client focused/driven individual – must be able to innovate to be a problem solver for clients
- Outstanding communication (oral and written) skills in English and willingness to call and engage senior professionals
- Understanding of the business climate. Interest in working across industries in subjects ranging from industrials to consumers to healthcare
We seek bright, positive and flexible people who also:
- Act with the highest integrity and professionalism in all their endeavors
- Think creatively and focus on opportunities for accelerated growth
- Exhibit relentless attention to detail
- Express a strong desire to work in and lead a team
- Demonstrate the ability and initiative to handle increasing responsibility over time
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Skills Required
- Up to 7-10 years of experience in client facing or servicing roles
- Prior experience in managing or mentoring team members
- Outstanding communication skills in English
GLG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GLG and has not been reviewed or approved by GLG.
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Healthcare Strength — Benefits are viewed as stronger than base pay, with comprehensive medical, dental, and vision coverage starting on day one. Feedback suggests mental health support and wellness programs add meaningful value even when salary is criticized.
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Retirement Support — 401(k) and Roth 401(k) with employer match are often highlighted as a solid part of the package. Feedback suggests retirement benefits stand out even when base pay is considered average.
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Leave & Time Off Breadth — Flexible or unlimited PTO plus company holidays are consistently described as valuable components of the package. Feedback suggests time‑off policies are attractive when team culture supports using them.
GLG Insights
What We Do
GLG is the world’s insight network. We connect decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Our network of experts is the world’s largest and most varied source of first-hand expertise, and we recruit hundreds of new experts every day. We bring the power of insight to every great professional decision. Visit GLGinsights.com. For information regarding GLG’s practices with respect to personal information, please visit our privacy policy at https://glginsights.com/privacy-policy/
Why Work With Us
In addition to our unique business model, GLG boasts a diverse culture of smart, dynamic professionals across our 20 global offices.
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