- Assist in overseeing the implementation of complex ServiceNow SaaS enterprise systems by analyzing client environments, defining technical and functional specifications, and designing customized testing solutions using standard and extensible ServiceNow capabilities.
- Provide end-to-end functional validation leadership for ServiceNow CPQ and Sales Order Management (SOM), including requirements analysis, solution design analysis, gap analysis, configuration, customization, and testing, while supporting deep integration with SAP S/4 HANA, SAP Order Management, Sales & Distribution (SD), and Entitlement Management Systems (EMS), MDM, Microsoft CRM.
- Work extensively across multiple ServiceNow modules, including ITOM, ITAM, ITSM, ITBM, HRSD, CSM, and ServiceNow SAFe and Agile Project Management, ensuring alignment with enterprise architecture and business processes.
- Lead functional quality engineering team for interfaces, data conversions, and custom reporting, and resolved complex production issues through advanced knowledge of ServiceNow configuration, system administration, application functionality, and back-end data structures.
- Own test planning, estimation, and QA resource allocation across multi-program initiatives, ensuring optimal utilization and cost efficiency, while collaborating with Engineering, Product Management, DevOps, Test Automation team and Program Management teams to embed quality gates throughout the development lifecycle.
- Drive continuous improvement initiatives through test automation, tooling optimization, and standardized quality processes, leveraging Jade proprietary tool - AI Automation framework – Xenon in integration with Selenium, Playwright, JMeter, and Appium to support scalable, high-quality enterprise implementations.
- Testing API testing using SOAP UI and POSTMAN.
- Bachelor’s degree or foreign equivalent in Engineering, Electronics & Telecommunication Engineering or related plus 3 years of experience in the job offered, as Test Engineer, Solution Architect or related position.
- Must have at least 3 years of experience with: Xenon Test Management Tool Selenium Automation Tool HP Quality Control JIRA, CPQ Callidus , SOAP UI, Performance Testing using JMeter, Mobile Testing using Tosca ,POSTMAN API Testing
- Must hold a Scrum Master Certification.
Send resumes to: Jade Global, Inc., 400 E. Las Colinas Blvd., Suite 300, Irving, TX 75039, Attn:
Human Resources or via email to [email protected] . Must reference position when
applying.
Skills Required
- Bachelor's degree (or foreign equivalent) in Engineering, Electronics & Telecommunication Engineering or related plus 3 years' experience as Test Engineer, Solution Architect or related.
- At least 3 years' experience with Xenon Test Management Tool.
- At least 3 years' experience with Selenium Automation Tool.
- At least 3 years' experience with HP Quality Center (HP Quality Control).
- At least 3 years' experience with JIRA.
- At least 3 years' experience with Callidus CPQ.
- At least 3 years' experience with SOAP UI.
- At least 3 years' experience with performance testing using JMeter.
- At least 3 years' experience with mobile testing using Tosca.
- At least 3 years' experience with Postman API testing.
- Must hold a Scrum Master Certification.
Jade Global Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jade Global and has not been reviewed or approved by Jade Global.
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Healthcare Strength — Core medical, dental, and vision coverage appears established with mainstream U.S. carriers, forming a solid baseline of healthcare support. EAPs and tax‑advantaged accounts (FSAs/HSAs) are also cited, indicating options beyond basic insurance.
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Retirement Support — A 401(k) program with employer match is consistently referenced as part of the package. Availability of traditional and Roth options is noted, supporting long‑term savings flexibility.
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Parental & Family Support — Parental leave is referenced, and family‑oriented offerings such as backup childcare are highlighted in company materials. These elements can enhance the overall family support experience even when cash pay is not top‑tier.
Jade Global Insights
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value. Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia. Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions. Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models. At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
Why Work With Us
We are Great Place to Work Certified company and Jade focus on people first approach.
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