Manager, Client Audit

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health is currently looking for a dynamic individual to join our team in a Manager role. This is a client facing project management / auditor position that is responsible for coordinating, managing, tracking, reviewing, researching, and assisting with multiple complex rebate audits initiated by CVS Health clients. In this position, the Manager will work closely with clients, various auditors, the client account team, legal, and many other internal departments to ensure the completion of requested audits with consistency and minimal disruption to the business. This position needs to be able to manage many audits at the same time with short turnaround times. The Manager will be responsible for the timely and satisfactory resolution of exceptions identified during the audit process, specifically related to rebates. This includes having working knowledge of pharmacy rebates, in order to review and respond to all the auditor’s questions in a short window of time. Skills must include abilities to analytically identify, track and encourage business owners in process enhancement opportunities to reduce risks, as well as researching claim specific questions.    

As a Manager of Client Audit, you will be responsible for the following:

• Work directly with the third-party auditors, the client and all the internal business areas involved in the audit
• Needs to be able to juggle all competing priorities
• Have a working knowledge base of client documentation and formulary setup (CRD, CPM, standard formulary options)
• Coordinate, manage, track the audits from start to closure
• Review and research all questions from the auditor and account teams
• Work through and resolve any alleged issues, working strategically and achieving results
• Respond back to the auditor
• Identify process enhancements, as well as any gaps in controls within the business areas being audited
• Raise the appropriate items to senior leaders and doing so timely
• Documenting correspondence with internal partners, clients, and auditors
• Tracking all audit progress to ensure that all deliverables are provided by due dates

The ideal candidate will possess the following:

• A working knowledge/understanding of pharmacy rebates
• Ability to actively seek new ways to grow and be challenged
• Critical thinking which translates into strategic actions
• Easily adapting to change
• Excellent verbal and written communications skills
• Strong Project Management skills that include the ability to adapt and deal effectively in dynamic, possibly unpredictable, environments while efficiently managing multiple projects from initiation through to completion. A working contributor responsible for each project’s success.
• Ability to interact effectively with third-party auditors and clients while under pressure during an audit is a must. Strong tolerance for ambiguity and stress
• Strong ability to maintain attention to detail and organizational skills.

Required Qualifications
5 years of prior relevant experience in audit or pharmacy rebate
Preferred Qualifications

Past project management experience is desired.

An understanding of rebates.

Proficiency in Microsoft Word, Excel, PowerPoint, SalesForce

Education

BS/BA required or equivalent years of education and experience

CPA, CIA or MBA preferred.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $132,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.