- KEY RESPONSIBILITIES:
Timely & accurate processing inward clearing items (cheques, EFTs, direct debits & and unpaid) to customer’s accounts as per approved system limits and laid down procedures.
Monitoring all RTGS transactions on hold and unauthorized transactions to ensure timely completion of transaction exceptions.
Monitoring all Clearing and RTGs reconciliations to ensure timely closure of outstanding items in related suspense accounts.
Accurate authorization & remittance of clearing transactions in sybrin and KACH systems to avoid regulatory penalties.
Accurate & timely processing of transactions in T24, mobile portals, sybrin, Direct credit engine & Sopra systems to mitigate against frauds and losses to the bank.
Timely preparation and submission of both internal & regulatory reports to stakeholders as per set frequency ie NPSM, Telecom returns, operational payment statistics, RCSA & contingency returns.
Ensure timely actioning of URA 3rd party agency notices to avoid regulatory fines.
Monitoring instant card printing to ensure timely delivery to branches & compliance to the control processes in place.
Close monitoring of BOU running balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS.
Drive a high performance and career development culture through offering leadership, coaching, mentoring and routine staff performance assessments.
Develop and maintain up-to-date procedures and guidelines for processing transactions in the unit and implement initiatives that enhance operational efficiency.
Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
Query management and ECRM case closure as per set SLA.
- MINIMUM POSITION QUALIFICATION REQUIREMENTS
- Academic & Professional
ParticularsDetailSpecific Field or QualificationNeed Type[1]Education Bachelor’s Degree
RQ
Professional QualificationsMaster’s Degree
Notes:
4. Need Types are: RQ = Required, AA = Added Advantage
- Experience
Total Minimum No of Years’ Experience Required
4 years
Detail
Area
Minimum No of Years
Need Type[2]
Experience Area 1Branch banking
1
ES
Experience Area 2BOU clearing
3
DE
Notes: Need Type: ES=Essential, DE=Desirable but not essential
Skills Required
- Bachelor's degree
- At least 4 years of total work experience
- At least 1 year of branch banking experience
- At least 3 years of BOU clearing experience
What We Do
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
