Manager, Claims

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As the Manager, Claims, you’ll perform a variety of service functions and responsibilities in support of corporate insurance claims, legal claims, and large value claims. You’ll work with Operations, IT, Legal, Corporate insurance and other departments or business units to fulfill scope of work commitments related to claims.  

What you’ll do on a typical day:

• Responsible for day-to-day claim activity of third-party claims submitted by claimants, customer markets, operations, legal, etc., for ultimate settlement and disposition
• Communicate with customers, contractors, employees, business partners, and insurance representatives to obtain information and answer questions concerning claims and incidents
• Maintain and update claim files and database system utilizing the Last Mile CLM Claim System to compile and file insurance records
• Monitor independent contract carriers and report on compliance issues pertaining to indemnification, required insurance, additional insured status, insurance coverage exclusions/omissions
• Report compliance issues and breaches to compliance team, local leadership, and management to alert of potential exposure to RXO and potential financial implications

At a minimum, you’ll need:

• Bachelor's degree or equivalent related work or military experience
• 5 Years of experience in insurance claims and/or legal claims handling
• Basic knowledge of insurance policy language

It’d be great if you also have:

• Advanced-level user of Windows applications and Microsoft Office programs
• Advanced Data Analysis using Excel
• Ability to quickly learn and achieve proficiency in new software
• Thorough knowledge of internal company software applications applicable to position/business unit

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Competitive pay

• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave

• 401(k) retirement plan with up to 5% company match

• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity

• Employee Assistance Program (EAP)

• Tuition reimbursement, adoption assistance

• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account

• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.