Manager, City

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

What's on your menu?

• Take complete ownership of city-level logistics and fleet management (i.e - hiring, maintaining excellent relationships with riders, monthly rider engagement, managing rider coordination)
• Optimise the city's business performance by achieving the necessary order targets.
• Work towards a happy and motivated business environment by building a cohesive and transparent work culture.
• Take care of overall marketing of the city (vendor branding, OOH, online marketing)
• Fulfil monthly customer acquisition targets with extensive customer acquisition strategies.
• Work together with the head office in Yangon, weekly city reports, monthly city-level presentations and regular online calls.
• Put together City Level P&L every month.
• Measure performance and growth using appropriate systems, tools and techniques.
• Establish, maintain and manage good relationships with customers, vendors and riders across the board. 

What do you bring to the table?

• Proven experience in city-level operations, fleet management, and logistics coordination.
• Strong business acumen and the ability to optimise performance through data-driven decisions.
• A passion for building an engaged and motivated team culture.
• Marketing expertise with a track record of successful customer acquisition strategies.
• Excellent communication and collaboration skills to work effectively with the head office and local teams.
• The ability to manage finances and deliver accurate P&L reports for city-level performance.
• A results-oriented mindset with a focus on continuous improvement and growth.
• The capability to build lasting relationships with all stakeholders, from riders to customers and vendors.