Manager, Chapter Relations

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Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description:

The Association for Talent Development (ATD) is the premiere membership organization for those dedicated to the learning and talent development industry. Our mission is to create a world that works better by empowering L&D professionals to develop talent in the workplace. We provide our community with a wealth of resources such as books, magazines, webinars, research, all modalities of educational programming, and offer the gold standard in talent development certifications.

This Role…

ATD’s Chapter Services team, which is part of ATD’s larger Community & Customer Experience department, provides support to local chapters and their leaders throughout the United States. We implement strategies to promote the effectiveness of ATD chapters and encourage chapter members to get involved with ATD.

As the Chapter Relations Specialist at ATD, you will report to our Chapter Services Manager. In this position you will provide guidance, assistance, and resources to chapters consistent with the mission of ATD. The CRS will also advise chapter leaders on the business functions of a chapter and work with volunteer chapter leaders to ensure continued growth and consistency of the ATD brand.

Specifically, the key initiatives you will support in this role include:

• Providing operational and strategic guidance to chapters to support them in achieving affiliation requirements and attaining national recognition

• Serving as the primary point of contact for chapter leader inquiries and requests

• Developing resources to address content/skills gaps while promoting the use of existing resources

• Auditing chapter-related data and reports to drive the strategic direction of chapter services

• Connecting chapter leaders with leadership development resources and other chapter leaders to facilitate sharing of best practices

• Serving as a staff manager to chapter-related volunteer teams and committees

• Promoting ATD initiatives to chapters and assisting with implementation, including joint membership at the local and ATD levels

• Serving as a liaison between ATD and chapters to ensure strategic alignment

• Designing and facilitating virtual and in-person programming for chapters

About you…

• Bachelor’s degree or relevant work experience

• Minimum two years of related experience

• Experience with volunteer management, engagement, and leadership

• Exceptional interpersonal and customer service skills, and ability to mediate difficult situations

• Excellent communications, marketing, public speaking, and project management skills

• Ability to travel up to 10 percent to visit chapters and attend ATD International Conference and Exposition

• Interest in the talent development profession a plus

Meet the Chapter Services Team…

• The Chapters team is a team of 4 that provides support to local chapters and their leaders.

• It is our goal to ensure that ATD chapters have a great experience being part of our global community.

• We support various chapter programs and events including the ATD Chapter Leaders Conference (ALC) and ATD/Chapters Regional Conferences. 

Our Work Environment…

• The Association for Talent Development is a hybrid organization headquartered in Alexandria, VA. *Please note this is a Hybrid position. In-office time is required.*

• Our recently remodeled office is in the heart of Old Town Alexandria, right on King Street, just a block away from the Metro and the Historical District and Old Town Waterfront along the Potomac River.

• We are committed to our own development and offer a wide range of professional development opportunities, additional paid time off with our Learning Hours, and an annual Employee Learning Week.

• We celebrate and recognize our teammates with awards ceremonies, picnics, and other events.

If you are interested in this position, or ATD in general, we want to talk with you!

Benefits:

Employment at ATD isn’t just about a job – it's about our employees’ well-being. Our ATD LiveWell program provides a variety of essential and fun benefits based on areas of Physical, Financial, Social, and Career health. Look at some (but not all) of what we offer and see for yourself!

• Medical, dental, and vision benefits
• Paid Time Off (PTO, Personal Days, Sick Time, Sabbaticals, Learning Hours)
• 403(b) plan with 6% company match and immediate vesting on employee contributions
• Get Fit or Quit Program (reimbursement for gym memberships, fitness classes, etc.)
• Flexible Spending and Health Savings accounts
• Free Headspace membership
• Unlimited Professional Development through ATD (classes, certifications, resources, etc.)
• Tuition Assistance
• Wellness library and events (virtual and in-person)
• Life insurance
• Accident, critical illness, and hospital indemnity
• Company paid Teladoc visits
• Short- and long-term disability
• Pet insurance
• Employee discount program (Tickets at Work, Verizon, Hertz, Capital Bikeshare, and more)

EEO Statement:

ATD is proud to be an Equal Employment Opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, age, color, national origin, sex, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, genetics, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Need Assistance:
ATD is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need assistance participating in the application or hiring process please contact us at [email protected] or you may call us at 1.800.628.2783.