Manager, Channel Development

Posted 2 Days Ago
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Taguig, Southern Manila District, National Capital Region, PHL
Hybrid
Mid level
Information Technology
The Role
Manage strategic merchant partnerships through joint business planning, quarterly reviews, commercial negotiations, portfolio growth, and monetization initiatives. Use Tableau, Looker, and Excel to identify performance gaps and develop data-driven solutions. Collaborate with Marketing, Operations, Sales, and Content teams on localized campaigns, catalog improvements, and customer experience enhancements while driving order volume, GMV, market share, and partner retention.
Summary Generated by Built In
Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

  • Strategic Partner Growth: Lead Joint Business Planning (JBP) and Quarterly Business Reviews (QBRs) with key executive stakeholders to scale partner order volume, GMV, and category market share.

  • Commercial & Portfolio Monetization: Promote and activate growth initiatives, including featured placements, co-funded promotional deals, and digital marketing packages, to boost vendor visibility and conversion.

  • Data-Driven Analytics: Leverage performance dashboards (e.g., Tableau, Looker, Excel) to identify account growth gaps, spot operational bottlenecks (such as rejection rates or vendor delays), and pitch data-driven solutions.

  • Cross-Functional Execution: Collaborate with Marketing, Operations, Sales, and Content teams to execute localized campaigns, enrich shop catalog listings, and enhance front-end user experience.

  • Relationship & Portfolio Management: Serve as the strategic contact for senior merchant leadership, managing high-volume account portfolios, renegotiating commercial terms, and maintaining strong partner retention.

Qualifications

  • Experience: 3–5+ years in Key Account Management, Channel Development, Business Development, or Partner Management in e-commerce, quick-commerce, retail, or FMCG.

  • Analytical Capability: Advanced proficiency in Excel (Pivot Tables, data cleaning) and experience translating complex metrics into strategic account plans.

  • Commercial Acumen: Strong background in deal negotiations, revenue forecasting, and joint campaign planning.

  • Communication & Leadership: Excellent presentation and negotiation skills, comfortable influencing both store operators and executive-level leadership.

  • Education: Bachelor’s degree in Business, Commercial Management, Marketing, or a related field.

 

Skills Required

  • 3-5+ years of experience in Key Account Management, Channel Development, Business Development, or Partner Management
  • Experience in e-commerce, quick-commerce, retail, or FMCG
  • Advanced Excel proficiency, including Pivot Tables and data cleaning
  • Ability to translate complex metrics into strategic account plans
  • Experience with deal negotiations, revenue forecasting, and joint campaign planning
  • Excellent presentation and negotiation skills
  • Ability to influence store operators and executive-level leadership
  • Bachelor's degree in Business, Commercial Management, Marketing, or a related field

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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