Summary:
The Manager, Strategic Communications & Change Enablement advances People & Administration and enterprise priorities through strategic communications, change enablement, and support for key initiatives. This role serves as a communications leadership role, responsible for developing clear, compelling messaging that informs, aligns, and engages leaders and employees across the enterprise.
Serving at the intersection of communications, culture, and transformation, this role supports enterprise HR communications, executive messaging, storytelling through data, and change enablement strategies tied to strategic priorities. The role also brings project discipline and cross-functional partnership to strengthen execution and long-term sustainability of the work.
Duties and Responsibilities:
Strategic Communications & Messaging
- Develop and execute integrated communication strategies aligned to People & Administration and enterprise priorities.
- Create executive messaging, leadership communications, enterprise HR updates, and communication toolkits supporting major initiatives.
- Partner with COEs and business stakeholders to translate priorities into clear communication plans and audience-centered messaging.
- Support storytelling through data, insights, and portfolio updates that connect work to business value and impact.
- Provide editorial oversight and content governance to ensure clarity, consistency, and message quality across channels.
- Advise on communication sequencing, channel strategy, and message effectiveness.
Stakeholder Consulting & Partnership
- Build trusted relationships with HR partners, communications partners, and cross-functional stakeholders.
- Serve as a thought partner on messaging approaches, engagement opportunities, and communication planning.
- Use data, feedback, and qualitative insights to inform strategy and measure effectiveness.
- Balance multiple priorities and cyclical demands through strong planning, prioritization, and execution.
Change Enablement
- Support change communications and enablement strategies tied to transformation efforts and strategic initiatives.
- Partner with initiative leads to develop readiness, reinforcement, and stakeholder engagement approaches.
- Create practical tools and communications that help leaders and employees navigate change effectively.
- Leverage innovation, including AI-enabled tools, to improve scale, efficiency, and personalization.
Strategic Initiative Support
- Bring project management discipline to support communication planning and execution for priority initiatives.
- Contribute to portfolio communications, strategic updates, and coordinated execution support.
- Identify opportunities for process improvement and scalable practices that strengthen communications and enablement outcomes.
Core Skills and Capabilities:
- Strategic communications planning and messaging architecture.
- Executive writing and audience-centered communication.
- Change communications and enablement support.
- Storytelling through data, insights, and business context.
- Cross-functional consulting and stakeholder partnership.
- Strong editorial judgment and content governance.
- Prioritization, execution discipline, and adaptability.
- Exceptional discretion and sound judgment.
- Continuous improvement mindset grounded in feedback and insights.
- AI fluency and modern digital communications tools.
BLUE Cultural Alignment:
Bold: Leverages innovation, including AI and modern communications practices, to improve reach, impact, and engagement.
Lead: Demonstrates ownership for message quality, communication effectiveness, and thoughtful execution.
Unite: Connects people and priorities through aligned messaging, partnership, and shared context.
Elevate: Strengthens culture, engagement, and enterprise understanding through communications that reinforce purpose and progress.
Qualifications:
- Experience in strategic communications, change management, employee communications, or related field.
- Strong writing, consulting, and stakeholder management skills.
- Experience supporting enterprise initiatives in complex, matrixed environments.
- Familiarity with digital communications channels, analytics, and modern communications tools preferred.
- Experience with change frameworks or project management approaches a plus.
ADT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADT and has not been reviewed or approved by ADT.
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Healthcare Strength — Health coverage includes multiple medical plan choices with dental and vision, plus well-being resources and an employee assistance program. Offerings emphasize broad coverage areas with employer-paid basics like short-term disability and basic life insurance.
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Retirement Support — A 401(k) savings plan with company matching is a core element of the package. Retirement programs are positioned to support long-term financial security alongside other financial tools.
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Leave & Time Off Breadth — Paid time off, paid holidays, and paid parental leave are available, with options to purchase additional PTO and support for other leaves. Time-away programs are complemented by flexibility elements noted across roles.
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What We Do
ADT is the most trusted brand in smart home and business security. Through innovative products, partnerships and the largest network of smart home security professionals in the United States, we connect and protect what matters most to our customers at home, work and on the go. For more information, visit www.adt.com.
