Manager - CENG Services, Engineering Management, Admin & IT Support

The prime function of this position is to manage an IT team responsible for coordinating the design, development, and implementation of computer applications for Central Engineering and its extended customers. Provide troubleshooting, problem diagnostics and resolution, and general support for the corporate infrastructure in Central Engineering including Computer-Aided Design (CAD) software suite (Autodesk) and a Document Management System, Adept. Act as organizational technical consultant on systems and proposed applications. Ensure that the completion of work is on schedule, within budget, and in accordance with applicable ETS guidelines, safety, environmental, and quality requirements.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

• Enforce company safety, health, and environmental programs for supervised employees. Ensure compliance with safe practices and protection of the environment as required by company policy and government regulations.
• Directly manage and lead a team of Senior System Analysts and System Analysts, providing oversight for workload prioritization, performance management, professional development, and resource allocation.
• Demonstrate commitment to Company principles by complying with the Standards of Business Conduct as well as all applicable Company procedures, including Environmental Health and Safety (EH&S), Workplace Inclusion & Culture (WIC), disciplinary guidelines, and security protocols.
• Oversee the coordination of design, development, and implementation of computer applications to enhance organizational resource utilization and improve operational efficiency.
• Oversee applications developed internally or by external vendors to support Central Engineering operations.
• Evaluate and streamline job processes and workflows to maximize the effectiveness of computer applications, while identifying ways to digitize manual tasks for greater efficiency. Share recommendations with upper management when necessary.
• Maintain awareness of recent developments in computer technology by conducting research, attending industry conferences, and participating in seminars to ensure Central Engineering acquires state of the art systems. Assess the specifications of new hardware and software available in the market to enhance operational efficiency.
• Arrange and deliver IT and application training for Central Engineering personnel and provide strategic technical guidance on computer applicationrelated matters.
• Review system documentation and user operating manuals assuring compliance with Company standards.
• Oversee the installation and maintenance of workstations and related equipment, including CAD systems, for Central Engineering.
• Collaborate with Enterprise Technology & Security (ETS) to resolve LAN and WAN issues, such as CAD, the document management system, SharePoint, etc.
• Act as the liaison between Central Engineering and Enterprise Technology & Security (ETS) to facilitate effective communication and collaboration.
• Oversee IT staff in resolving issues, conducting monthly preventative maintenance on all Central Engineering hardware and software, organizing training sessions, and addressing trouble tickets submitted through both the CENG ticketing system and SNOW.
• Collaborate with the Section Manager to define organizational hardware and software requirements, support the development and monitoring of the XM10 and CAD budgets, and manage special projects as assigned.
• Act as a Computer Resource Coordinator (CRC) for Central Engineering, handling software and hardware requisitions and invoice processing.

• Master's Degree and a minimum of 3 years of applicable work experience in areas such as system engineering, management, and support of critical application computer projects, system analysis, application design, equipment specifications, vendor management, system implementation, documentation, network servers, and user training. or
• Bachelor's Degree and a minimum of 5 years of applicable work experience in areas such as system engineering, management, and support of critical application computer projects, system analysis, application design, equipment specifications, vendor management, system implementation, documentation, network servers, and user training.

• Master's Degree in Engineering, Computer Science or Information Systems and a minimum of 3 years of applicable work experience in areas such as system engineering, management, and support of critical application computer projects, system analysis, application design, equipment specifications, vendor management, system implementation, documentation, network servers, and user training.
• Bachelor's Degree in Engineering, Computer Science or Information Systems and a minimum of 5 years of applicable work experience in areas such as system engineering, management, and support of critical application computer projects, system analysis, application design, equipment specifications, vendor management, system implementation, documentation, network servers, and user training.

• Experience supporting and managing critical application projects, including systems engineering, application design, system analysis, vendor coordination, implementation, documentation, network servers, and enduser training, required.
• Proficiency with relational databases and experience using Windows 11 and Microsoft Office 365, required.
• Excellent written, verbal, and interpersonal communication skills, enabling effective leadership, stakeholder engagement, and coordination across engineering, IT, and enterprise teams, required.
• Two years of Supervisory or Team Leadership experience, as well as knowledge in CAD (2D & 3D) systems and applications, preferred.
• Programming experience in areas such as Visual Basic, Visual C++, VBScript, and Python, preferred.

• Driver's License Required

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Possess manual dexterity and the ability to use hands for the duration of the workday

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Ability to travel within Company service territory and beyond, as needed (out of state/country infrequently).

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]