Manager, Category Growth

Job Description:

Who We Are: 

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. 

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Role Summary: 

The Manager of Category Growth will support the development & execution of the overall growth and merchandising strategy of the business on Saks.com to achieve top-line sales objectives. This role reports to the Division Lead of Category Growth, who is responsible for leading a category on saks.com, and works closely with cross-functional partners to develop, implement, and execute data-driven channel strategies, marketing activations, and customer-centric site experiences.

Key Qualifications: 

• 5+ years of eCommerce, category management, site merchandising, and/or digital marketing experience

• Ability to lead and develop future team leaders 

• Exceptional strategic thinking and creative problem solving

• Superior analytical skills and ability to create ad hoc reporting and analysis 

• Strong communication skills and attention to detail whilst operating in a fast-paced environment 

• Fixated on driving growth with an ability to think outside of existing limitations 

• Demonstrated ability to work as part of a cross-functional team

• Customer-obsessed, focused on building a best-in-class digital experience

• Ability to spearhead initiatives and run point on key projects that may fall outside of day-to-day responsibilities

• Must have advanced proficiency with Microsoft Excel and Adobe Analytics, with a capacity to learn new systems swiftly; experience with Adobe Analytics and Salesforce preferred

• Prior experience working in luxury eCommerce a plus

Role Description: 

• Oversees the category of business, and plays a key role in building the business plan and the strategic direction for that category in partnership with their Divisional Lead and key cross-functional teams

• Uses data-driven insights to create a seamless customer experience on site. Continuously strives to better understand customer behavior and gain actionable insights to inform marketing and site enhancements

• Manages key drivers behind sales, including: traffic, average order value and conversion, to achieve top-line sales plans for their category of business

• Determines marketing priorities to drive the business, partnering with , media, content, and site merchandising teams to leverage key investment strategies and product launches on site

• Builds dashboards to monitor the metrics that directly and indirectly drive digital growth. Conducts regular data analysis and market research to identify opportunities and take effective actions based upon findings

• Ensures constant monitoring of customer activity, market channel data, and operational data to develop insightful analysis, strategize outsized growth for respective category, and report to relevant business stakeholders

• Collaborates with internal and external teams. Work closely with marketing, pod members, operations, creative, product, as well as brand partners, to drive the success of saks.com

• Develops quarterly calendars and strategies to drive sales for the overall category & individual brands onsite

• Conducts business meetings with select vendor partners to review in-season business performance and adjust any future business strategies as needed

Your Life and Career at Saks:

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.

• A culture that promotes a healthy, fulfilling work/life balance

• Benefits package for all eligible full-time employees (including medical, vision and dental).

• An amazing employee discount

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.