Manager, Customer and Category Management

Reposted Yesterday
Be an Early Applicant
3 Locations
In-Office
97K-145K Annually
Senior level
Food
The Role
The Manager, Category and Customer Management leads growth initiatives, manages customer relationships, and drives bid processes to expand product distribution.
Summary Generated by Built In

Employee Type:

Full time

Location:

AZ Works from Home

Job Type:

Field Sales

Job Posting Title:

Manager, Customer and Category Management

About Us: 

TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.

Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.

What You Gain: 

  • Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!

  • 401(k) program with 5% employer match and 100% vesting as soon as you enroll.

  • Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).

  • Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.

  • An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.

  • Access to our wellness and employee assistance programs.

Job Description:

About the Role:

We are seeking a dynamic and results-driven  Customer and Category Management Manager (formerly titled Customer Business Manager) to lead strategic growth initiatives across assigned product categories within key customer accounts. This sales focused role is pivotal in driving bid wins, expanding distribution, and cultivating strong buyer relationships.

You’ll add value to this role by performing various functions including, but not limited to:

  • Responsible for growing volume of assigned categories at the specific customer account:
    • Quarterback for driving bid wins and defense for assigned categories at the customer, proactively managing all aspects of the bid process from buyer bid insights, THS bid negotiation strategy, bid preparation and execution.
    • Winning new distribution in assigned categories, outside of the bid process, by justifying new shelf space / SKUs for PL items (leveraging customer specific or national category data and insights) and identifying assortment voids and white space opportunities where core capabilities and capacity exist
  • Responsible for the day-to-day customer buyer relationship for assigned categories and is the primary contact for the customer category team.
  • Sells the TreeHouse value proposition proactively and utilizes the category Annual Playbooks to drive distribution, innovation, seasonal plans and align to category goals.
  • Articulates customer strategy to broader organization. Identify for internal as well as external partners where TreeHouse strengths align with that customer strategy.
  • Analyze Customer data/BI/Circana and identifies actions to drive positive business performance for TreeHouse and Customer
  • Accountable for accurate demand plan and inputs to business team.  Identify gaps to Customer Annual Strategic Plan and propose solutions to address.  Influence customer annual plan in conjunction with cross functional partners.

Important Details:

  • The position is full-time and remote or hybrid.
  • Approximately 20-60% travel to various TreeHouse locations, customer appointments, or other job-related functions.
  • The anticipated compensation for this position ranges from $96,900 to $145,300 annually. This is the lowest to highest salary that we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay.

You’ll fit right in if you have:

  • Minimum of 5 years of business experience in sales or related field
  • Proven track record in private label food sales within retail or manufacturing sectors
  • Skilled in identifying market trends, negotiating, managing product development timelines and ensuring category growth and profitability
  • Bachelor’s degree in business, finance, or related field preferred
  • Strong bias toward action on resolving issues both internally and externally related to customer relationships.
  • Excellent oral, written, interpersonal communication skills and effective relationship building skills
  • Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts
  • Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding
  • Fluency in UNIFY, BI, SAP, SharePoint​, MS Office (Word, Excel, PowerPoint)
  • Strong management skills with demonstrated problem solving ability, skilled at multi-tasking and prioritization, and communication of AOP performance to stakeholders at varying levels of the organization
  • Capable of building strong internal and external relationships to achieve desired customer outcomes
  • Ability to transform insights and analytics into customized strategic account plans for deliver growth

                                                             

                                                                                                                                           

Your TreeHouse Foods Career is Just a Click Away!

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected]

TreeHouse Use Only: #IND1

Top Skills

Bi
MS Office
SAP
Sharepoint
Unify
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The Company
HQ: Oak Brook, IL
2,680 Employees
Year Founded: 2005

What We Do

Rooted in tradition and built with a strategic vision, TreeHouse Foods provides private label food and beverage offerings to retail grocery and food away from home customers across North America.

TreeHouse’s branches extend across multiple product categories providing custom solutions for most of the leading grocery retailers and foodservice operators in the United States and Canada. Our growing product portfolio includes: Baked Goods, Condiments, Snacks, Meals and Beverage

Customers partner with TreeHouse to receive the best service, quality, and value for their custom brands. Our integrity, operational excellence, and market insights have made for a great view up here at TreeHouse and we like what we see on the horizon.

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