Manager, Cash Reconciliation (Hybrid - Livonia, MI)

(All Patient Billing Service Center Sites) - Manages daily cash balancing between general ledger and bank for all non-insurance cash for all Trinity Hospitals and Medical Group revenue received in centralized bank account. Performs daily cash posting reconciliation to ensure cash is balanced and reconciled to bank and three-way match to the TogetherCare (Epic) posting process.  Works to ensure internal controls and cash is balanced to meet the organization goals for stewardship of resources and internal controls and to ensure sound financial practices.   This position works closely with the Manager of Accounting for System Office and Shared Services, and coordinates work with the Director Cash Application and Customer Service in the PBS responsible for the balancing of cash to the TogetherCare accounts receivable trial balance.

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Manages and oversees day-to-day activities and responsibilities of cash reconciliation of all incoming cash payments to patient pay non-insurance account and balances bank and general ledger in order to achieve strong internal controls over cash and general ledger balances.

Manages and oversees day-to-day activities and responsibilities of patient accounts receivable refunds of all cash payments to patient and insurance balances for credit balances. Coordinates and reconciles refunds processed by outside agency to the general ledger in order to achieve strong internal controls over refunded cash and general ledger balances.

Responsible for the supervision of cash posting accountants and ensures all cash posting activities are reconciled between bank and general ledger in a timely, accurate and compliant manner.

Develops plans for transfer of cash to Ministries on a recurring basis and works with the Manager of Accounting to ensure appropriate controls and intercompany balances. Communicates with Ministry finance personnel to ensure proper and accurate monthly recording of inter-company transactions or to investigate and resolve intercompany issues.

Works in coordination with the Director Cash Application and Customer Services regarding balancing to the TogetherCare (Epic) accounts receivable sub ledger and to ensure discrepancies are clearing in a timely manner.  

Develops and manages accounting policies and procedures for central cash and refund accounts ensuring appropriate internal controls are in place. Manages operation of the accounting process for the central bank account and refund accounts ensuring stewardship of the financial resources and reporting controls between bank and general ledger.

Reviews cash deposit trends, makes recommendations for resolution of issues to improve efficiency of reconciliation and collaborates with Director Cash Application and Customer Service and other PBS leadership.

Participates with Manager Accounting, Treasury staff and the Director Cash Application and Customer Service in the design and improvement of cash posting processes and systems to improve internal controls and productivity/quality to achieve departmental goals and process outcomes.

Manages continuous quality improvement initiatives across the cash posting team and other departments within the PBS to streamline processes.

Manages refund process for reissues and voids and escheats in accordance with state regulations in order to ensure compliance with laws and regulations.

Manages and supervises the daily function, responsibilities and career development of the cash reconciliation Accountant(s).  Oversees hiring, allocation of daily work, review of reconciliations, annual performance reviews, and reviews work of staff for accuracy and quality assurance.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Thorough knowledge of accounting principles, internal controls and financial management as normally obtained through a Bachelor's degree in Accounting or Finance along with a minimum of five (5) years of progressively responsible management level accounting experience or an equivalent combinate of education and experience.  CPA or equivalent experience preferred. Experience in a healthcare organization with experience in multi-entity financial statements is desired.  

Must possess a comprehensive knowledge of revenue cycle functions and systems, within the area of revenue management, specifically experience with cash reconciliation and refunds or other management functions related to revenue cycle activities.

Must have a strong working knowledge of generally accepted accounting principles and be able to develop, review and interpret bank statements, account activity general ledger transactions and related financial information. 

Must possess strong understanding of financial information systems. Must have knowledge of sub-ledgers, which feed into general ledger, which then flows into financial statements. Strong Excel skills. Knowledge of PeopleSoft and Epic Revenue Cycle preferred.

Must possess strong conceptual and analytical skills.

Ability to communicate effectively to management and professionals at all levels and with diverse backgrounds. 

Ability to coordinate, obtain and analyze data from a variety of sources, both internal and external, to the department. 

Effective critical thinking, problem solving and decision-making skills.  Strong quantitative and analytical abilities to process and display data.

Must be comfortable operating in a collaborative, shared leadership environment.  Must possess the ability to achieve results without direct line accountability

Must have flexibility to respond to frequent shifts in priorities and to fulfill the requirements of senior management and program leaders. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

This position operates in a typical office environment.  The area is well lit, temperature controlled and free from hazards. 

Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues. 

Manual dexterity is needed to operate a keyboard.  Hearing is needed for extensive telephone and in person communication. 

The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions

Must be able to set and organize own work priorities and adapt to them as they change frequently.  Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. 

Must possess the ability to comply with Trinity Health policies and procedures. 

Hourly Pay Range: $40.62 - $60.93

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.