Manager CAPS

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Responsible for the oversight and coordination of the Child Advocacy Center (CAC).  In collaboration with medical and program directors, ensures best practice standards and guidelines are consistently implemented at the CAC. Works collaboratively with leaders and staff across the Child Advocacy and Protection Services (CAPS) program and Children's Wisconsin to ensure efficient, high quality multi-disciplinary care, within an ambulatory healthcare model, when child maltreatment is suspected. In collaboration with CAPS leadership, identifies and manages fiscal, logistic, and personnel processes to ensure seamless and successful operation of the CAC and designated medical satellite offices.  Responsible for ensuring the CAC maintains National Children's Alliance (NCA) accreditation. Builds and fosters strong working relationships within the Children's Wisconsin healthcare system and its multidisciplinary community partners--child protective services, law enforcement, and other agencies.  In collaboration with CAPS leadership, identifies opportunities for CAC and programmatic growth that align with Children's Wisconsin mission and strategic objectives.

• Master's degree required.
• Requires 3 years of experience in ambulatory care or similar experience.
• Requires 2 years of supervisory experience with progressive leadership responsibility.
• Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
• Requires advanced analytical and decision making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets.
• Requires excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community.
• Demonstrated ability to build effective teams.
• Demonstrated ability to set priorities.
• Demonstrated ability to manage processes.
• Requires visionary approach and ability to challenge the status quo.
• Provides services in a setting where there is potential for exposure to blood and other high risk body fluids, chemotherapy agents, communicable disease and hazardous materials, chemicals, and waste.
• Local and statewide travel are required.
• Ongoing risk of vicarious trauma by providing services to a population that carries a high burden of injury through experiencing adversity and violence.
• 2 years of healthcare management experience

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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