Manager, Capacity

Posted Yesterday
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Lagos, NGA
Hybrid
Junior
Financial Services
The Role
Plan, analyze, and optimize capacity for storage, networks, midrange and mainframe systems. Create capacity plans, monitor performance, forecast demand using statistical analysis, manage incidents, and deliver reports to improve utilization and prevent issues.
Summary Generated by Built In
Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

Planning, analysis, and optimisation of capacity infrastructure (storage, networks, midrange and the mainframe), in order to satisfy the demands of the business in a scheduled manner and at a rational and reasonable cost. Provides background analysis and trend analysis to support the estimation of future capacity requirements. Manages capacity issues and takes preventive steps to avoid future issues through analysis of incidents and problems. Drives optimisation of Capacity Utilisation through analysis and initiation of efficiency initiatives.

  • Defines specific Capacity and Performance Monitoring and Alert threshold requirements based on Service Designs.
  • Perform, Define, create, and maintain capacity plans for specified GTI Products and Services.
  • Provides background analysis and trend analysis to support the estimation of future capacity requirements.
  • Manages Capacity issues and takes preventive steps to avoid future issues through analysis of Incidents and Problems.
  • Drives optimisation of Capacity Utilisation through analysis and initiation of efficiency initiatives.
  • Delivers Capacity Reports and Metrics to support Capacity Management and other GTI functions.
  • Perform IT component or resource-level capacity planning and IT-service-level capacity planning.

Qualifications

  • BSc Information Management Technology, Computer Science, Statistics /Mathematics or related field.
  • Relevant infrastructure platform specific certification, Relevant capacity management tool certification, ITIL Foundation V3/V4 can be an added advantage.

Experience:

  • 1-2years experience as a capacity planner, hands-on system engineer, performance analyst and/or information system modeller on relevant platforms.
  • 1-2years rxperience using capacity planning tools, demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements.
  • Demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Challenging Ideas
  • Developing Expertise
  • Embracing Change
  • Empowering Individuals
  • Examining Information

Technical Competencies:

  • Application Knowledge for Support
  • Incident and Problem Management
  • Infrastructure and Platforms Support
  • IT Applications
  • IT Programme Management
  • Root Cause Analysis
  • Service Management Processes

Skills Required

  • BSc in Information Management Technology, Computer Science, Statistics/Mathematics or related field.
  • 1-2 years experience as a capacity planner, system engineer, performance analyst or information system modeller.
  • 1-2 years experience using capacity planning tools and applying statistical analysis to forecast capacity requirements.
  • Relevant infrastructure platform or capacity management tool certification.
  • ITIL Foundation V3/V4 certification (added advantage).

Standard Bank Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.

  • Leave & Time Off Breadth Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
  • Healthcare Strength Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
  • Fair & Transparent Compensation Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.

Standard Bank Group Insights

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The Company
Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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