MongoDB is looking for an individual to manage our global Candidate Experience function. In this role, you will own the end-to-end candidate experience operations across the US, EMEA, and APAC building a high-performing team of coordinators and ensuring every candidate who interacts with MongoDB leaves with a positive and lasting impression — regardless of outcome.
You will be a strategic partner to the Recruiting leadership team, driving operational excellence, process standardization, and regional consistency across a distributed team. This is a people-first role for a leader who is equally passionate about scaling systems and developing talent.
What You'll Do- Develop and lead a globally distributed team of Candidate Experience Leads & Coordinators (CECs) across multiple regions including US, EMEA, and APAC
- Foster a cohesive team culture across time zones, building engagement and alignment around shared goals and values
- Set the vision and strategy for candidate experience globally, ensuring a consistent, high-quality, and equitable experience across all regions and hiring stages
- Own and evolve the candidate journey from interview scheduling through offer acceptance, identifying friction points and implementing scalable solutions
- Build and maintain reporting dashboards to track key metrics such as scheduling SLAs, candidate satisfaction (NPS), and coordinator productivity
- Consistently monitor and forecast team capacity, ensuring regional teams are appropriately staffed to meet hiring volume
- Partner cross-functionally to align candidate experience initiatives with broader talent strategy
- Drive adoption of new tools and automation to increase coordinator efficiency using AI
- 7+ years of experience in recruiting coordination, recruiting operations, or talent acquisition, with at least 3 years in a people management role
- Demonstrated experience managing distributed or global teams across multiple time zones and regions
- Deep understanding of the candidate lifecycle and best practices for high-volume, high-quality interview experience
- Strong operational mindset with a track record of building scalable processes and driving measurable improvements
- Experience with ATS platforms (Greenhouse preferred) and scheduling tools; comfort with data and reporting
- Excellent communication, influencing, and stakeholder management skills — including experience working with senior recruiting and business leaders
- Ability to thrive in a fast-paced, ambiguous environment and manage multiple competing priorities across regions
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
Req ID #2273448357
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Skills Required
- 7+ years of experience in recruiting coordination or operations
- At least 3 years in a people management role
- Experience managing distributed or global teams across time zones
- Deep understanding of the candidate lifecycle
- Experience with ATS platforms, preferably Greenhouse
What the Team is Saying
MongoDB Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave up to 20 weeks, backup childcare days, and global fertility/adoption support are emphasized as generous and inclusive. Family-forming programs through dedicated partners and structured return-to-work flexibility further strengthen this pillar.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with extras like free primary-care memberships, mental-health resources, and care navigation. Added coverage for gender affirmation and menopause/low-testosterone needs underscores depth in clinical and holistic support.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, meditation and mindfulness tools, and fitness partnerships are highlighted alongside in-office lunches on hub days. These everyday perks complement core coverage and support sustained work-life balance.
MongoDB Insights
What We Do
The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.
Why Work With Us
We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.
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Employees engage in a combination of remote and on-site work.
MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.
